Process Manager

hace 3 semanas


Barcelona, Barcelona, España Jti A tiempo completo

Job Title: Process Manager

Job Summary:

We are seeking a skilled Process Manager to join our team at JTI. As a Process Manager, you will be responsible for managing and improving our business processes to drive efficiency and effectiveness.

Key Responsibilities:

  1. Process Ownership: Be the master of the process, knowing all the functionalities and markets using it.
  2. Continuous Improvement: Align with the changing business environment.
  3. Documentation: Keep all documentation updated in the GRM SharePoint.
  4. Functional Designs Review: Ensure all designs meet market requirements without impacting global application functionality.
  5. Training Sessions: Facilitate training sessions for the module owned, both internal and to markets, and keep training material updated.
  6. KPI Development: Elaborate KPIs for usage of the GRM module owned.
  7. Change Management: Ensure full compliance with OCM and continuous improvement on BTS Trade Marketing Change Management Process.
  8. Project Management: Define plans and manage projects through different phases (Assessment, Planning, Implementation, Control, Communications, Closure).
  9. Business Relationship Management: Act as the point of contact for issues escalation from markets and establish action plans when required.
  10. Market Knowledge: Be aware of current and future projects and propose new initiatives or changes in trade marketing processes.
  11. Communication: Advise markets about global tasks plans that might affect normal application use.

About JTI:

JTI is a leading tobacco company dedicated to delivering high-quality products and services to our customers. We are committed to creating a workplace where everyone can thrive and grow.

Requirements:

  • Experience in process management and improvement
  • Strong knowledge of business processes and operations
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

At JTI, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and talented individual who is passionate about process management, we encourage you to apply for this exciting opportunity.


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