Senior Application Consultant

hace 2 semanas

Madrid, Madrid, España VML MAP A tiempo completo
About the Role

We are seeking a highly skilled Senior Application Consultant to join our Catalyst team at VML MAP. As a key member of our development team, you will play a crucial role in bridging the gap between technology and marketing strategies.

Key Responsibilities
  • Collaborate with Cross-Functional Teams: Partner with operations and product teams to ensure seamless product delivery and client success.
  • Drive Catalyst Tool Adoption: Leverage your technical expertise to configure efficient and tailored end-to-end client experiences.
  • Streamline Client Operations: Configure and implement customized business rules and automations to optimize client workflows.
  • Bring Product Visions to Life: Configure and implement new features according to provided specifications and designs.
  • Ensure Quality and Reliability: Rigorously test configurations and newly developed features to ensure high-quality implementations.
  • Proactively Identify and Resolve Technical Issues: Troubleshoot and resolve technical issues within existing applications to ensure a seamless user experience.
  • Collect Business Requirements: Engage with marketers to translate business objectives into technical specifications.
  • Utilize Data Management Tools: Build data audiences and manage segments while understanding their quality and integrity.
  • Contribute to Continuous Improvement: Identify and recommend opportunities to optimize the Catalyst platform and its features.
About You

We are looking for a team player with a deep understanding of marketing operations, customer journey expertise, and technical proficiency. You should have experience with marketing automation setups, customer journey crafting, and data management. Additionally, you should be adept at understanding and adapting to diverse client processes and ways of working.

About VML MAP

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM. We work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond.

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