IT Field Support Engineer
hace 4 semanas
We are seeking a highly skilled IT Field Support Engineer to join our team at Trt Shared Services, Opc. As an Associate Field Engineer, you will be responsible for managing spares movement, resolving minor incidents, and assisting with parts deliveries to Field Engineers & Service Partner Engineers onsite.
Key Responsibilities:
• Manage spares movement inbound and outbound the warehouse
• Handle quarterly stock take in Local Warehouse & Service Partner Warehouses
• Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)
• Conduct onsite physical & logical audits for proactive sparing
• Perform quarterly onsite preventive maintenance per assigned customer
• Handle spare parts deliveries to FE, SeP & client
• Issuance of IMR's, POR's
• Assist VCA's & BDA's in investigating missing parts from stock counting
• Customer communication
• Updating TRT internal procedures
• Learning additional technical and non-technical skills
• Sourcing Local Service Partners
• Sourcing Local Logistic Partner / Supplier
Deliverables:
• Ensure above 95% accuracy between NetSuite inventory database and actual TRT & SeP warehouse spares
• Ensure all supported incidents or tickets are resolved within SLAs
• Ensure all customer communication is prompt, professional, and reliable
• Ensure all commitments made to customers are met or re-scheduled with the customer's knowledge and approval
• Continuously learn additional technical and non-technical skills
• Escalate calls through the correct channels promptly
• Comply fully with company policy to always protect the interests of TRT
Requirements:
• Candidates must possess a college degree
• Training and Certification would be an advantage: Certification on Various Networking platforms
• Strong understanding of Networking fundamentals
• Cisco and Juniper Certification preferred
• Solaris – Oracle Certified Professional
• VMWare – VMWare Certified Professional
• TSM - IBM Certified Deployment Professional
• Preferably have 7 years of experience in IT spare parts control & warehouse maintenance
• Willing to be assigned to TRT office location and to travel to TRT offices globally as needed
-
IT Field Support Engineer
hace 4 semanas
Barcelona, Barcelona, España Trt Shared Services, Opc A tiempo completoJob Summary:As an Associate Field Engineer with Trt Shared Services, Opc, you will be responsible for managing spares movement, resolving minor incidents, and assisting with parts deliveries to Field Engineers & Service Partner Engineers onsite. You will also handle quarterly stock takes, conduct onsite physical & logical audits, and perform preventive...
-
IT Field Services Engineer
hace 4 semanas
Barcelona, Barcelona, España Iqps Inc. A tiempo completoWe're seeking a skilled IT Field Services Engineer to join our team. As an IT Field Services Engineer, you will administer, test, implement, troubleshoot, and maintain Infrastructure architectures to include all related Information Systems and their components.You will provide 2nd level support for Information System related issues, including its relative...
-
IT Field Support Engineer
hace 4 semanas
Barcelona, Barcelona, España Trt Shared Services, Opc A tiempo completoJob Title: Associate Field EngineerJob Functions: The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite.Incidents and changes can be related to Servers, tape...
-
Field Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoKey ResponsibilitiesAs a Field Technical Support professional at Beckman Coulter Diagnostics, you will be responsible for providing frontline support to customers by resolving technical issues and problems through troubleshooting and technical expertise.You will drive revenue growth while ensuring strong customer contract retention rates and warranty...
-
Field Service Engineer
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service EngineerJob Summary: We are seeking a highly skilled Field Service Engineer to join our team at Thermo Fisher Scientific. As a Field Service Engineer, you will be responsible for delivering exceptional service and support to our laboratory customers, including installation, preventive maintenance, repair, and qualification of our...
-
Field Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoKey ResponsibilitiesAs a Field Technical Support Specialist for Beckman Coulter Diagnostics, you will be responsible for providing frontline support to customers by resolving their problems and issues through technical expertise and troubleshooting. You will also help drive revenue growth while ensuring strong customer contract retention rates and warranty...
-
Field Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoJob SummaryWe are seeking a highly skilled Field Technical Support Specialist to join our team at Beckman Coulter Diagnostics. As a key member of our customer care team, you will be responsible for providing frontline support to our customers, resolving technical issues, and ensuring the optimal performance of our diagnostic equipment.Key...
-
Field Service Engineer
hace 2 semanas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Summary:Thermo Fisher Scientific is seeking a highly skilled Field Service Engineer to join our team in Madrid, Spain. As a Field Service Engineer, you will be responsible for delivering exceptional service and support to our laboratory customers, including installation, preventive maintenance, repair, and qualification of our Phadia instrumentation...
-
Field Service Engineer
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service EngineerJob Summary: We are seeking a highly skilled Field Service Engineer to join our team at Thermo Fisher Scientific in Madrid, Spain. As a Field Service Engineer, you will be responsible for delivering high-quality service and support to our laboratory customers, including installation, preventive maintenance, repair, and...
-
Field Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoAt Beckman Coulter Diagnostics, we're dedicated to advancing and optimizing the laboratory to move science and healthcare forward.The Field Technical Support role is responsible for providing frontline support by resolving customer problems and issues through technical expertise and troubleshooting.You will help drive revenue growth while ensuring strong...
-
Robotics Field Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Teradyne A tiempo completoJob Summary: We are seeking a highly skilled and experienced Field Service Engineer to join our team at Universal Robots, a leading provider of automation solutions. As a Field Service Engineer, you will be responsible for providing on-site support to our customers, diagnosing and repairing issues with our robots, and ensuring that our customers receive the...
-
Field Service Engineer
hace 4 semanas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Summary:Thermo Fisher Scientific is seeking a highly skilled Field Service Engineer to join our team in Madrid, Spain. As a Field Service Engineer, you will be responsible for delivering exceptional service and support to our laboratory customers, ensuring the smooth operation of our instrumentation product portfolio.Key Responsibilities:Installation,...
-
Field Service Engineer
hace 4 semanas
Barcelona, Barcelona, España Werfen A tiempo completoJob Function: As a Field Service Engineer, you will be responsible for providing technical support to our clients in the Instrumentation for Science and Technology field. Your key accountabilities will include performing preventative maintenance, repair, and/or installation of instruments at customer sites, as well as providing operational training to...
-
Field Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoBeckman Coulter Diagnostics is a leading company in the field of diagnostics, and we are seeking a skilled Field Technical Support Specialist to join our team.As a Field Technical Support Specialist, you will be responsible for providing frontline support to our customers, resolving technical issues and problems through troubleshooting and technical...
-
Senior Support Engineer
hace 5 horas
Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completoSage Lake Senior Living is seeking a Senior Support Engineer to join our team in Barcelona, Spain. The successful candidate will be responsible for providing ICT Service Desk first line support on Engineering Software client platform for incidents and requests from technical end-users.Job DescriptionThe Senior Support Engineer will work closely with the...
-
Field Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoBeckman Coulter Diagnostics Field Service EngineerJob Summary: We are seeking a highly skilled Field Service Engineer to join our team at Beckman Coulter Diagnostics. As a Field Service Engineer, you will be responsible for providing frontline support to our customers by resolving technical issues and ensuring the optimal performance of our equipment.Key...
-
Service Sales Engineer
hace 4 semanas
Barcelona, Barcelona, España Teradyne A tiempo completoWe are seeking a highly motivated and experienced Field Service & Sales Engineer to join our EMEA team. As a key member of our global Services organization, you will be responsible for providing post-sales field service and technical support for our unique and groundbreaking robotic product. Your primary focus will be on delivering high uptime performance on...
-
Field Service Engineer
hace 3 semanas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are seeking a highly skilled Field Service Engineer to join our team in Madrid, Spain. As a Field Service Engineer, you will play a crucial role in delivering exceptional service and support to our laboratory customers. Your primary responsibility will be to install, maintain, and repair our Phadia instrumentation product...
-
IT Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Exact It Consulting A tiempo completoAbout the Role:As a key member of our IT team, you will play a vital role in ensuring the smooth operation of our IT systems and infrastructure. The IT Support Technician is responsible for delivering exceptional IT support to our end-users and administration of our IT systems.Key Responsibilities:Provide first-line IT support via telephone and emailOffer...
-
Field Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoBeckman Coulter Diagnostics Service EngineerAt Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to move science and healthcare forward. As a Field Service Engineer, you'll play a critical role in providing frontline support to our customers, resolving technical issues, and driving revenue growth.Key...