Italian Customer Support Specialist

hace 4 semanas


Madrid, Madrid, España Work International A tiempo completo

Job Description:

As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone.

The position is remotely stationed in the Czech Republic, and the client contributes to the internet connection in the amount of 500 CZK brutto per month.

Key Responsibilities:

  • Answering customer inquiries via phone
  • Providing support for flight reservations, cancellations, and online check-in
  • Working in a multicultural environment with people from different nationalities

Requirements:

  • Fluent Italian language skills
  • Intermediate English language skills
  • Great communication, multitasking, and problem-solving skills

What We Offer:

  • A remote position based in the Czech Republic
  • A professional and multicultural working environment
  • Modern induction training and career path
  • Gaining experience working in a world-leading flight company
  • A contract focused on a long-term relationship

Contact Information:

Please apply today or contact one of our recruiters for more information.



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