Quality Assurance Intern
hace 2 meses
We are seeking a highly motivated and detail-oriented Quality Assurance Intern to join our team at Edwards Lifesciences. As a Quality Assurance Intern, you will play a critical role in ensuring the quality and integrity of our medical devices.
Key Responsibilities- Manage customer relationships and expectations during complaint investigations and resolution processes.
- Evaluate events to determine if they qualify as complaints.
- Assess complaint information, conduct additional investigations as needed, and escalate as appropriate.
- Evaluate, prepare, and submit complaints for Medical Device Reporting to competent authorities, after review by senior team members.
- Summarize findings, including a review of the investigation, product analysis, imaging review, instructions for use (IFU), and any other relevant labeling and/or training materials, and formulate conclusions.
- Prepare and submit final customer correspondence, after review by senior team members.
- Enrolled university student (Bachelor/Master) of Biomedical Engineering, Biotechnology, Pharma, or any other related field, interested in medical devices.
- In the last year of the degree.
- Full-time (40h/week) availability for at least 6 months.
- Comfortable working in English.
- Problem-solving and critical thinking skills.
- Communication and relationship-building skills.
- Basic knowledge of medical terms and human anatomy.
- Big plus: knowledge of Medical Device Vigilance regulations and regulatory reporting regulations.
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic, and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities, and the support and guidance provided by dedicated employee groups.
We offer a competitive compensation and benefits package, flexible working hours, meal vouchers, and a comprehensive wellness program, including gym membership reimbursement, fresh fruit in the office, yoga lessons, subsidized massages, mindfulness sessions, educational events, charity activities, and much more.
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