Digital Product Enablement Manager

hace 1 mes


Barcelona, Barcelona, España Roche A tiempo completo

About the Role

We are seeking a highly motivated and experienced Digital Product Enablement Manager to join our team at Roche. As a key member of our IT Foundational Domain, you will be responsible for managing tool requests from various engineering teams and driving the tool selection process.

Key Responsibilities

  • Manage tool requests from engineering teams and drive the tool selection process
  • Collaborate with IT and QA to conduct compliance assessments and negotiate agreements with vendors
  • Develop and maintain CI/CD pipelines to support IT teams and product teams
  • Build a service offering for selected software tools and provide consultancy services
  • Manage user management, training, documentation, and communication to stakeholders
  • Set up KPIs and track operational metrics of usage, licenses, and availability
  • Manage overall tools costs and identify chargeback models
  • Actively manage vendors and tools lifecycle and governance

Requirements

  • 5+ years of experience in a customer-facing role within a service organization
  • 5+ years of technical experience in IT organizations
  • Strong customer and service management focus
  • Strong communication and negotiation skills
  • Strong focus on pragmatism while attention to detail and process
  • Experience in stakeholder management and cross-functional teamwork
  • Understanding of software automation and programming language

About Roche

Roche is a leading research-focused healthcare group with over 100,000 people across 100 countries. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diversity and inclusion are key to our success and are committed to creating an inclusive work environment.



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