Client Implementation Lead

hace 2 semanas


Santander, Cantabria, España Octopus Energy Group A tiempo completo
Join Our Team as a Client Implementation Lead

We're seeking a seasoned Client Implementation Lead to join our team at Octopus Energy Group. As a key member of our Kraken Technologies team, you'll play a pivotal role in guiding our clients through the intricacies of our Operating Model, building their understanding, and empowering them to operate effectively.

Key Responsibilities:
  • Champion the Kraken model and live its values
  • Identify and recruit top talent with a focus on diversity and inclusion
  • Coach and mentor senior client leaders and team members
  • Develop and lead high-level group programs on influential management, assertive communication, and principled decision-making
Requirements:
  • Fluent in Spanish and English (written and spoken)
  • Extensive experience in the Utilities industry, preferably in Spain
  • Ability to be based in Oviedo and have the necessary visa/right to work in Spain
  • Strong experience of leading operational transformation programs, ideally in utilities
  • Proven experience presenting to senior stakeholders with confidence
  • Ability to understand client success and promote Kraken's ways of working
Culture Fit:
  • Passionate about helping clients and promoting sustainability
  • Open-minded, flexible, and adaptable
  • Confident in decision-making and supportive of team members
  • Resilient and able to work well under pressure


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