Cloud Infrastructure Operations Specialist
hace 5 días
About the Role
At Amazon Data Services Spain, S. L, we're seeking a highly skilled Data Center Operations Technician to join our team. As a key member of our AWS Infrastructure Services team, you'll play a critical role in ensuring the smooth operation of our global data centers.
Key Responsibilities:
- Interact with stakeholders in Spain and across EMEA, providing excellent communication and language skills.
- Work to meet SLAs against assigned trouble tickets via a directed workflow.
- Be the first point of contact for hardware troubleshooting and technical issues.
- Perform regular server hardware repairs and routine network, server hardware, and OS-related repairs.
- Collaborate with cross-functional teams to complete routine work and engage with Smart Hands in EU Regional POPs.
- Adhere to security and safety best practices in the data center.
- Participate in Data Center power & cooling events and team meetings for metric analysis and daily/weekly goals achievement.
- Identify and document process improvements relevant to the data center environment.
- Perform server upgrades, rebuilds, and scheduled works as required.
- Interact with third-party vendors & contractors.
- Contribute to the development of other team members.
About Us
At Amazon Web Services (AWS), we're passionate about diversity and inclusion. We welcome candidates from diverse backgrounds and experiences. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, we encourage you to apply.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Our customers trust our robust suite of products and services to power their businesses.
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