Content Creator
hace 3 días
At Benevity, we're seeking a skilled Content Creator to join our Product Content team as an API Documentation Specialist. This role is ideal for a talented writer who can create clear, concise, and accurate technical documentation for developers.
Job DescriptionWe're looking for someone with experience in writing developer documentation for SaaS products. As a Content Creator, you'll partner with Engineering teams to develop highly-technical API documentation, design and organize new feature documentation, and maintain content standards and localization with translation partners.
Responsibilities- Develop strategies for the information architecture and structure of our API documentation for an enhanced developer portal
- Collaborate with cross-functional teams to design and organize new feature documentation
- Write and maintain documentation for Benevity's external help centers that is clear, concise, and accurate while empathizing with the audience
- Maintain content standards and manage localization with translation partners
To be successful in this role, you'll need strong writing, editing, and organizational skills, with the ability to manage multiple projects. A Bachelor's degree in English, Communications, Technical Writing, Business Administration or equivalent is required. Familiarity with online help platforms (Zendesk, Mad Cap Flare) and project management tools (Asana, JIRA) is also essential.
What We OfferAs a Content Creator at Benevity, you'll enjoy a competitive salary range of $80,000 - $110,000 per year, depending on location and experience. You'll also have opportunities for growth and development, a collaborative and inclusive work environment, and a chance to work on tech that helps people do good in the world.
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