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Senior Aviation Trainer
hace 2 meses
About the Role
We are seeking a skilled Senior Trainer to join our team at SITA. The successful candidate will be responsible for presenting application use and technical support training courses across multiple product portfolios for direct and indirect (ICP) customers and internal staff.
Key Responsibilities
- Develop and conduct training across SITA's Airports Portfolios with a focus on Baggage.
- Provide hands-on training sessions globally for multiple products, focusing on various audiences, such as end users, super users, and occasionally system administrators/technical support functions.
- Employ deep expertise in aviation operations and airport ground handling technologies.
- Utilize knowledge of cloud IT infrastructure and architecture to enhance training offerings and support system implementations.
- Oversee the incorporation and management of advanced learning technologies, including remote and virtual learning environments.
- Perform quality assurance assessments to maintain high training standards.
- Design and implement assessments to measure trainee understanding and competence.
Requirements
- Bachelor's degree in Education, Business Administration, Human Resources, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in training and development within the aviation industry.
- Demonstrated cross-disciplinary collaboration across teams and developing innovative educational programs.
- Excellent communication, organizational, and project management skills.
- Proficiency in educational technology and e-learning platforms.
- Knowledge of ITIL, Agile Scrum, and ITSM methodologies is highly desirable.
What We Offer
At SITA, we provide a dynamic and positive workplace culture that values our talented team members for their contributions and dedication. Our core benefits include Flex Week, Flex Day, Flex-Location, Employee Wellbeing, Professional Development, and Competitive Benefits.
Equal Opportunity Employer
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
