Azure IT Service Desk Professional

hace 3 días


Salamanca, Salamanca, España beBee Careers A tiempo completo

Salary

This is a highly competitive compensation package that rewards your skills and experience.

Job Description

We are looking for a skilled Azure IT Service Desk Professional to join our team. As a Cloud Support Specialist, you will provide top-notch support to users regarding incidents and service requests related to cloud infrastructure and services.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A minimum of 4 years of experience in Service Desk / Service Operation related activities.
  • Expertise in Help Desk, Incident and Service Request Management, and Ticketing Systems (e.g., Jira, Freshdesk).
  • Experience working with 3rd party software vendors.
  • Familiarity with Cloud Environment / Infrastructure (Azure preferred).
  • Basic knowledge of cloud-based Visualization tools (e.g., Tableau, DataIKU).
  • Monitoring and logging experience (Azure Monitor, Log Analytics, Application insights).
  • Basic knowledge of big data compute tools (e.g., Data Science VMs, WebApps).

Benefits

We offer a comprehensive benefits package, including:

  • Remote work with the option to work from our offices in Madrid or Barcelona.
  • Flexible working hours to help you balance your work and personal life.
  • Private medical insurance with Sanitas paid in full by the company.
  • Flexible remuneration (restaurant tickets, transport, and/or childcare).
  • WELLHUB (Gymforless).

Others

You will have the chance to collaborate with a dynamic team, share knowledge and ideas, and contribute to the development and improvement of our tools and processes.


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