Operations Director
hace 4 semanas
Job Title: Director of Global Operations
Company: Merlin Digital Partner
Job Type: Full-time
Location: Santa Cruz de Tenerife, Spain
About Us: Merlin Digital Partner is a leading talent acquisition consultancy with over 20 years of experience in the digital world. We support startups, scaleups, and corporates in more than 10 countries, helping them find the talent they need to thrive.
Job Description:
We are seeking a Director of Global Operations to ensure global operational efficiency, leading teams and optimizing processes to achieve business and financial objectives for the Kit Digital project. The successful candidate will have a degree in computer engineering or similar and previous experience in supervising complex operations, with a focus on optimization and process improvement.
Responsibilities:
- Global supervision of operations related to Kit Digital, ensuring efficiency and compliance with operational and financial objectives.
- Coordination of various operational processes related to Kit Digital: customer acquisition, processing of files, customer experience, quality of solutions, etc.
- Management of teams located at the Tenerife branch.
- Identify and lead improvement initiatives focused on increasing operational efficiency.
- Monitor and improve the unit economics associated with the operation.
- Prepare reports and presentations for management.
Requirements:
- Degree in computer engineering or similar.
- Previous experience in supervising complex operations, with a focus on optimization and process improvement.
- Experience managing large teams (ideally between 50-70 people).
- Ability to hire, train, and develop talent, creating a productive and cohesive work environment.
- Ability to plan, execute, and lead operational projects from the design phase to implementation.
- Analytical skills to make data-driven decisions and a results-oriented approach.
- Knowledge of data tools, CRM, and project management software, such as Hubspot, Salesforce, PowerBI, ClickUp, Asana, Holded, among others.
What We Offer:
- Permanent contract.
- Negotiable salary based on experience (f+v).
- Bonus based on team objectives achievement.
- Offices in Santa Cruz de Tenerife.
- This position requires living on the island of Tenerife or relocating (with tax residency in Spain).
- Remote work: 2 days a week.
- Intensive work hours every Friday of the year.
- Continuous training.
- Team-building activities.
How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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