Highly Skilled IT Support Professional
hace 5 días
Company Overview: Hemmersbach Gmbh & Co. Kg is a renowned company that values its end-users' satisfaction. As a Hemmersbach Technician, you play a crucial role in making this happen.
Salary: We offer an attractive annual salary of €45,000 for the right candidate to join our team. Your remuneration will be commensurate with your experience and qualifications.
Job Description: In this challenging yet rewarding position, you will be responsible for providing top-notch technical support to our esteemed clients. This includes analyzing errors, maintaining hardware, setting up or removing workstations, installing and configuring new software, managing user accounts via Active Directory, logging your approach and solutions in a ticketing system, handling inbound calls and answering questions, troubleshooting and documenting steps performed to resolve challenges with hardware, software, and application issues in a ticketing system, and supporting 'hands and eyes' / 'Smart hands'. You will also be involved in inventory control and management, updated monthly.
Required Skills and Qualifications: To excel in this role, you should possess excellent problem-solving skills, strong communication abilities, and a solid understanding of IT concepts. Proficiency in operating systems, software applications, and hardware maintenance is essential. Experience with Active Directory and ticketing systems is highly desirable.
Benefits: As a valued member of our team, you can expect a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Our company culture prioritizes employee well-being and growth, offering opportunities for professional development and recognition.
Others: If you are a motivated and detail-oriented individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to demonstrate your interest and qualifications.
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