Content Excellence Manager

hace 2 días


Madrid, Madrid, España Abbvie A tiempo completo
Job Title: Content & Orchestration Excellence Manager

Join Abbvie's Customer Excellence department as a Content & Orchestration Excellence Manager, reporting to the Omnichannel Strategy Manager. This role is part of a significant Advance Customer Experience (ACE) project, focusing on implementing omnichannel content and customer journey orchestration excellence.

Responsibilities:
  • Lead the development of quality standards for content generation and channel orchestration excellence across multiple omnichannel interactions.
  • Collaborate with marketing and sales teams to ensure consistent and satisfactory customer experiences at all touchpoints.
  • Develop and execute content strategy and channel orchestration plans that support business objectives and enhance the customer experience.
  • Monitor and analyze content and customer journey performance, making recommendations for improvement.
  • Stay up-to-date on trends and best practices in content generation and customer journey orchestration, applying them to AbbVie's Omnichannel strategy.
Requirements:
  • Bachelor's degree in Marketing, Communications, Business, Technology, or a related field.
  • 5+ years of experience in Digital Marketing and CX, with proven abilities in omnichannel content management and customer journeys.
  • Deep knowledge of customer experience and marketing automation.
  • Excellent communication and analytical skills, with the ability to make data-driven decisions.


  • Madrid, Madrid, España Abbvie A tiempo completo

    Job Title: Content Excellence ManagerJoin Abbvie's Commercial team as a Content Excellence Manager, responsible for leading omnichannel content and customer journey orchestration excellence. This role reports to the Omnichannel Strategy Manager and is part of the Customer Excellence department.Key Responsibilities:Develop and execute content strategy and...


  • Madrid, Madrid, España Abbvie A tiempo completo

    Job Title: Content Excellence ManagerJoin Abbvie's Commercial team as a Content Excellence Manager, responsible for leading omnichannel content and customer journey orchestration excellence. This role reports to the Omnichannel Strategy Manager and is part of the Customer Excellence department.Key Responsibilities:Develop and execute content strategy and...


  • Madrid, Madrid, España Experteer Content A tiempo completo

    Job Title: Operations Standards ManagerAt Greystar, we are seeking an experienced Operations Standards Manager to support the execution of business drivers and ensure operational excellence within our multifamily property management operations.Key Responsibilities:Develop and continuously improve our operating policies, processes, and procedures to ensure...


  • Madrid, Madrid, España Experteer Content A tiempo completo

    Job Title: Operations Standards ManagerAt Greystar, we are seeking an experienced Operations Standards Manager to support the execution of business drivers and ensure operational excellence within our multifamily property management operations.Key Responsibilities:Develop and continuously improve our operating policies, processes, and procedures to ensure...


  • Madrid, Madrid, España Abbvie A tiempo completo

    Job Title: Content & Orchestration Excellence ManagerLocation: Madrid, SpainAbout the Role:The Content & Orchestration Excellence Manager will report to the Omnichannel Strategy Manager in the Customer Excellence department of Abbvie, implementing a significant Advance Customer Experience (ACE) project.Key Responsibilities:Lead omnichannel content and...


  • Madrid, Madrid, España Abbvie A tiempo completo

    Job Title: Content & Orchestration Excellence ManagerLocation: Madrid, SpainAbout the Role:The Content & Orchestration Excellence Manager will report to the Omnichannel Strategy Manager in the Customer Excellence department of Abbvie, implementing a significant Advance Customer Experience (ACE) project.Key Responsibilities:Lead omnichannel content and...


  • Madrid, Madrid, España Experteer Content A tiempo completo

    About the RoleAs an Operations Standards Manager at Greystar, you will play a critical role in ensuring the company's reputation for operational excellence within multifamily property management operations. Your primary responsibility will be to provide training, assistance, and guidance on multifamily policies, procedures, and platform to support the...


  • Madrid, Madrid, España Experteer Content A tiempo completo

    About the RoleAs an Operations Standards Manager at Greystar, you will play a critical role in ensuring the company's reputation for operational excellence within multifamily property management operations. Your primary responsibility will be to provide training, assistance, and guidance on multifamily policies, procedures, and platform to support the...


  • Madrid, Madrid, España Abbvie A tiempo completo

    Job Title: Content & Orchestration Excellence ManagerJoin Abbvie's Customer Excellence department as a Content & Orchestration Excellence Manager, reporting to the Omnichannel Strategy Manager. This role is part of a significant Advance Customer Experience (ACE) project, focusing on implementing omnichannel content and customer journey orchestration...


  • Madrid, Madrid, España Abbvie A tiempo completo

    Job Title: Content & Orchestration Excellence ManagerJoin Abbvie's Customer Excellence department as a Content & Orchestration Excellence Manager, reporting to the Omnichannel Strategy Manager. This role is part of a significant Advance Customer Experience (ACE) project, focusing on implementing omnichannel content and customer journey orchestration...


  • Madrid, Madrid, España Axa A tiempo completo

    {"title": "Procurement Excellence Senior Manager", "content": "About the RoleWe are seeking a highly experienced Procurement Excellence Senior Manager to join our team at Axa. As a key member of our procurement organization, you will be responsible for driving procurement excellence and efficiency throughout the Source To Pay process.Key...


  • Madrid, Madrid, España Axa A tiempo completo

    {"title": "Procurement Excellence Senior Manager", "content": "About the RoleWe are seeking a highly experienced Procurement Excellence Senior Manager to join our team at Axa. As a key member of our procurement organization, you will be responsible for driving procurement excellence and efficiency throughout the Source To Pay process.Key...

  • Content Manager

    hace 2 días


    Madrid, Madrid, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completo

    Join Amazon's Consumer Business TeamWe are seeking a highly skilled Content Manager to design, create, and launch content that drives growth at scale. As a key member of our team, you will empower Amazon's selling partners to improve product availability, costs, speed, and sustainability for our customers.Key Responsibilities:Review business cases for...

  • Content Manager

    hace 2 días


    Madrid, Madrid, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completo

    Join Amazon's Consumer Business TeamWe are seeking a highly skilled Content Manager to design, create, and launch content that drives growth at scale. As a key member of our team, you will empower Amazon's selling partners to improve product availability, costs, speed, and sustainability for our customers.Key Responsibilities:Review business cases for...

  • Content Manager

    hace 3 semanas


    Madrid, Madrid, España TVZ A tiempo completo

    Job Vacancy: Junior Content Manager - EBUThe EBU has recently launched Eurovision Sport, a groundbreaking direct-to-consumer sport service that revolutionizes live sports broadcasting.With thousands of hours of content streaming in a single digital destination, this role offers a unique opportunity to showcase a wide variety of events.Key...

  • Content Manager

    hace 3 semanas


    Madrid, Madrid, España TVZ A tiempo completo

    Job Vacancy: Junior Content Manager - EBUThe EBU has recently launched Eurovision Sport, a groundbreaking direct-to-consumer sport service that revolutionizes live sports broadcasting.With thousands of hours of content streaming in a single digital destination, this role offers a unique opportunity to showcase a wide variety of events.Key...

  • Content Manager

    hace 2 días


    Madrid, Madrid, España Semrush A tiempo completo

    Content Manager Job DescriptionWe are seeking a highly skilled Content Manager to join our team at Semrush. As a Content Manager, you will be responsible for coordinating a pool of freelancers to create high-quality content for various stakeholders within the company.Key Responsibilities:Efficiently coordinate content creation for multiple marketing...

  • Content Manager

    hace 2 días


    Madrid, Madrid, España Semrush A tiempo completo

    Content Manager Job DescriptionWe are seeking a highly skilled Content Manager to join our team at Semrush. As a Content Manager, you will be responsible for coordinating a pool of freelancers to create high-quality content for various stakeholders within the company.Key Responsibilities:Efficiently coordinate content creation for multiple marketing...

  • Content Manager

    hace 1 semana


    Madrid, Madrid, España TVZ A tiempo completo

    Job Vacancy: Junior Content Manager - EBULocation: Madrid, SpainAbout the Role:The EBU has recently launched Eurovision Sport, its first direct-to-consumer sport service that marks a significant milestone in live sports broadcasting.Thousands of hours of content are set to be streamed in a single digital destination, complementing existing coverage provided...

  • Content Manager

    hace 1 semana


    Madrid, Madrid, España TVZ A tiempo completo

    Job Vacancy: Junior Content Manager - EBULocation: Madrid, SpainAbout the Role:The EBU has recently launched Eurovision Sport, its first direct-to-consumer sport service that marks a significant milestone in live sports broadcasting.Thousands of hours of content are set to be streamed in a single digital destination, complementing existing coverage provided...