Travel Payment Security Specialist
hace 1 semana
We are Stayforlong, a pioneering travel company that empowers customers to break free from the constraints of an oversaturated market. Our commitment is to offer a fresh perspective, giving our customers, hoteliers, and partners the flexibility, opportunities, and choices they deserve.
Job PurposeYou will be our frontline guard against sneaky fraudsters and their financial losses associated with our travel services. Additionally, your role contributes to optimizing payments, improving the customer experience, and boosting our conversion rate.
Main Responsibilities:- Review and analyze daily transactions to identify possible fraudulent or suspicious activity.
- Review gateway operation and performance on a daily basis to identify potential errors or problems.
- Oversee the integration of new acquirers and work with them to optimize global payment methods, considering each market's particularities.
- Handle and respond to customer complaints related to payments, providing assistance to teams as required.
This position requires direct experience working directly in fraud and payments teams, preferably in the travel industry. Analytical skills, including data manipulation and strong Excel knowledge, are essential. Experience working in different markets and currencies is also valuable. Knowledge of compliance standards such as PCI-DSS and PSD2 is necessary.
What We OfferCompetitive annual gross salary: €45,000 - €65,000 depending on experience and qualifications.
A flexible remuneration package, including access to a range of benefits tailored to individual needs and lifestyle.
Flexible schedule with the possibility to work from home or in our centrally located office in Barcelona.
Referral programs to reward contributions to our team.
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