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Cloud Contact Center Developer

hace 1 mes


Madrid, Madrid, España Amazon A tiempo completo

Company Overview


Amazon is revolutionizing the way businesses interact with customers through its innovative cloud-based contact center, Amazon Connect. This game-changing technology enables companies to deliver exceptional customer experiences by leveraging the power of artificial intelligence, machine learning, and a wide range of AWS services.


About the Role


We are seeking passionate and talented software development engineers to join our team and help shape the future of Amazon Connect. As a developer on this project, you will play a crucial role in designing and developing scalable, resilient systems that meet the needs of our rapidly growing customer base.


Key Responsibilities



  • Owning code end-to-end from design to production readiness
  • Working closely with senior technical leaders within the team and across AWS
  • Developing a sound understanding of computer science fundamentals and practical industry experience
  • Designing and delivering scaleable, resilient systems while maintaining a constant customer focus

Requirements


To be successful in this role, you will need:



  • 3+ years of non-internship professional software development experience
  • 2+ years of non-internship design or architecture experience, including knowledge of design patterns, reliability, and scaling
  • Experience programming with at least one software programming language
  • Full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations
  • Bachelor's degree in computer science or equivalent

Benefits


As an Amazon employee, you will enjoy a range of benefits, including:



  • A competitive salary: $175,000 - $225,000 per year, depending on experience
  • Flexible work hours and arrangements
  • Inclusive team culture
  • Mentorship and career growth opportunities
  • Diverse experiences and perspectives
  • Work-life balance

Why Amazon?


At Amazon, we value diversity, equity, and inclusion. We believe that every individual brings unique experiences and perspectives that make us stronger as a company. Our commitment to creating a workplace where everyone feels welcome and valued is reflected in our inclusive culture and policies.