About the Role

We are seeking a highly skilled and experienced Accommodation Coordinator to join our team at Accor Hotels. As a key member of our reservations team, you will be responsible for receiving and handling all reservations, working closely with management to ensure seamless operations, and striving to continuously improve our services.

Key Responsibilities

• Process all reservation inquiries efficiently and accurately, converting them to sales where possible to meet hotel targets.
• Promote a positive work culture that aligns with our company values of Integrity, Respect, Teamwork, and Service.
• Develop and maintain strong relationships with supervisors, department heads, local authorities, and other key stakeholders.

Requirements

• Experience in a similar role is highly desirable.
• Proficiency in using Opera or a related system is essential.
• Strong interpersonal and problem-solving skills are required.
• Fluency in English is mandatory, with additional languages being a significant advantage.

What We Offer

• A competitive employee benefit card offering discounted rates at Accor hotels worldwide.
• Opportunities to develop your skills through our comprehensive learning programs.
• The chance to grow within your property and across the world.
• The ability to contribute to our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.