Customer Service Representative

hace 4 semanas


Barcelona, Barcelona, España Zimvie Us Corp Llc A tiempo completo

Role Overview

We are ZimVie, a global life sciences leader dedicated to advancing clinical technology and improving patient outcomes.

About the Role

As a Customer Service Representative, you will provide exceptional support to our customers, ensuring product availability and delivering technical advice.

Key Responsibilities

  • Answer all incoming phone calls, providing technical information and placing orders in our computer system.
  • Respond to customer requests and resolve issues by offering product and service information, and serving as a liaison between customers and departments.
  • Control stock and back orders, and follow up on deliveries.
  • Process returned items and ensure timely delivery of necessary items to clients.
  • Set up new accounts, maintain records, and perform related administrative duties to ensure accurate data.

Requirements

Education

Secondary education required.

Experience

Two years of experience in a high-end Customer Service role.

Skills

Operative systems experience, with knowledge of the medical device industry a plus.

Language

Native English and Spanish fluency required.

Company Culture

ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.



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