Supply Chain Planning Specialist
hace 4 semanas
Key Responsibilities:
We are seeking a highly skilled Supply Chain Planning Specialist to join our team at Cummins Inc. in San Fernando de Henares (Madrid).
Key Responsibilities:
- Manage a high volume of incoming customer communications for order entry.
- Respond to frequently asked questions and resolve common enquiries.
- Process customer orders within the order management system, accurately and within the required deadline.
- Publish confirmations and notifications to customers.
- Collaborate with the next appropriate level of customer support to seek resolution to challenging enquiries/complaints.
- Maintain accurate records of all internal and external interactions.
- Prepare and distribute standard internal and customer reports.
- Identify and communicate areas for process improvement to Supervisor.
Requirements:
- Bachelor's degree or Vocational Training in a supply chain related area.
- Excellent IT Skills, in particular Excel and PowerPoint.
- Good communication skills and customer approach.
- Very good English language skills.
- Ability to understand data, solve problems and think innovatively.
Working Conditions:
The ideal candidate will be able to manage workload effectively and work independently.
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