Product Owner Salesforce Service Cloud It

hace 4 semanas


Madrid, Madrid, España Sd Worx A tiempo completo

About the Role

The Product Owner of the Salesforce Service Cloud domain is responsible for maximizing the value of our Enterprise Tools through effective backlog management and the evolution of these tools within the SD Worx product landscape.

Key Responsibilities

  • Work closely with internal stakeholders, the product team, and other teams to create user stories and prioritize these for the team.
  • Take end-to-end responsibility to further evolve the tools and follow up on projects from start to finish.
  • Ensure that customers' requests are handled by someone in SD Worx for all countries that we are active in.

What We Offer
  • An attractive salary based on your experience and achievement.
  • The freedom to compose your personal benefit package.
  • A dynamic environment with flexible working hours and working from home.
  • Learning opportunities through an individual development plan and professional training.
  • Career growth within SD Worx.

Requirements
  • Degree in IT/IT related fields or equivalent experience.
  • Minimum 5 years of experience as a Product Owner, ideally with experience in Salesforce and Service Management Processes.
  • Excellent analytical, communication, and problem-solving skills.
  • Able to quickly acquire a good insight into the SD Worx business.
  • Experience working in Agile squads.


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