Implementation and Training Specialist

hace 5 días

Valencia, Valencia, España Datamaran A tiempo completo
Implementation and Training Manager

At Datamaran, we are seeking a highly skilled Implementation and Training Manager to join our team. As a key member of our Client Success and Partnerships department, you will play a pivotal role in ensuring new customers are onboarded to our platform efficiently and effectively.

Key Responsibilities:
  • Customer Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and timely adoption of the Datamaran platform.
  • Training: Develop and deliver tailored training programs to up-skill customers on how to effectively use the platform for their ESG governance and materiality requirements.
  • Project Management: Manage multiple implementation projects simultaneously, ensuring they are completed on time, within scope, and meet quality standards.
  • Customer Support: Provide ongoing support to customers, addressing their queries and helping them maximize the value of the Datamaran platform.
  • Collaboration: Work closely with Sales, Client Success, and Product teams to align customer needs with platform capabilities and to continuously improve our onboarding and training processes.
Requirements:
  • Bachelor's degree in Business, Sustainability, Environmental Science, or a related field.
  • Proven experience in project management, particularly in onboarding and training customers.
  • Strong understanding of ESG governance and materiality requirements.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are passionate about sustainability and have the skills and experience required for this role, we would love to hear from you.

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