Customer Support Agent with High Level of German and English
hace 1 mes
As a Customer Support Agent at CPM International, you will be responsible for handling customer inquiries over the telephone, email, chat, and social media. Your goal will be to resolve customer issues in a timely and professional manner, ensuring a high level of customer satisfaction.
Key Responsibilities:
• Handle customer inquiries and resolve issues in a timely and professional manner
• Provide product information and answer customer questions
• Offer solutions to customer problems and concerns
• Collaborate with internal teams to resolve complex customer issues
Requirements:
• Fluent level of German with exceptional grammar and spelling skills
• High level of English (both written and spoken)
• Passion for delivering outstanding customer service
• Ability to deal with sensitive customer issues with empathy
• Strong administrative skills with a keen eye for detail
Benefits:
• Competitive salary and benefits package
• Opportunity to work with a global company with a diverse range of products and services
• Collaborative and dynamic work environment
• Ongoing training and development opportunities
What We Offer:
At CPM International, we offer a range of benefits and perks to our employees, including a competitive salary and benefits package, ongoing training and development opportunities, and a collaborative and dynamic work environment. We are committed to helping our employees grow and develop in their careers, and we offer a range of opportunities for professional development and advancement.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity. Please submit your CV and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you
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