Compliance Automation Specialist
hace 6 días
At Thoropass, we're on a mission to make compliance easy. Our team of experts provides innovative solutions to help businesses navigate complex regulatory requirements. We're looking for a skilled Compliance Automation Specialist to join our team.
Salary
We offer a competitive salary of $85,000 per year, along with opportunities for growth and professional development.
Job Description
We're seeking a highly motivated and organized individual to provide top-notch support to our customers. As a Compliance Automation Specialist, you will be responsible for:
1. Assisting customers with technical issues related to our compliance automation platform.
2. Collaborating with internal teams to diagnose and troubleshoot problems.
3. Developing and maintaining documentation to improve the customer experience.
4. Identifying areas for process improvement and implementing changes as needed.
Required Skills and Qualifications
To be successful in this role, you'll need:
1. 2+ years of experience in a product support or technical assistance role.
2. Strong verbal and written communication skills.
3. Ability to work independently and as part of a team.
4. Proficiency in using Gsuite and web tools.
5. Familiarity with Jira and Jira Service Desk.
Benefits
We offer a comprehensive benefits package, including:
1. Competitive salary and bonuses.
2. Opportunities for professional growth and development.
3. Flexible PTO policy.
4. Home office equipment and monthly wellness stipend.
How to Apply
If you're passionate about delivering exceptional customer experiences and have a knack for troubleshooting technical issues, we'd love to hear from you. Please submit your resume and a cover letter outlining your qualifications and experience.
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