Empleos actuales relacionados con CRM Director - Barcelona, Barcelona - Pentasia

  • CRM Director

    hace 4 semanas

    Barcelona, Barcelona, España Pentasia A tiempo completo

    Job Title: CRM DirectorJob Summary: We are seeking a highly skilled CRM Director to lead our customer relationship management efforts. The ideal candidate will have a deep understanding of customer behavior and be able to develop and implement strategies to drive customer engagement and retention.Key Responsibilities:Develop and implement customer...

  • Global CRM Director

    hace 1 mes

    Barcelona, Barcelona, España Galderma A tiempo completo

    Job Title: Global CRM DirectorLocation: Barcelona, Spain (hybrid)Job DescriptionAt Galderma, we are seeking a highly skilled Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force...

  • Global CRM Director

    hace 2 semanas

    Barcelona, Barcelona, España Galderma A tiempo completo

    Job DescriptionGalderma is seeking a Global CRM Director to lead the implementation of the global Sales Force Effectiveness (SFE) strategy in our CRM system.As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.The ideal candidate will have a proven track record...

  • Global CRM Director

    hace 1 mes

    Barcelona, Barcelona, España Galderma A tiempo completo

    Job SummaryGalderma is seeking a highly skilled Global CRM Director to lead the implementation of the global Sales Force Effectiveness (SFE) strategy in our global CRM system. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Main ResponsibilitiesDevelop and...

  • Senior Director, CRM Customer Engagement Center Expert

    hace 1 mes

    Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team. The ideal candidate will have experience with or deep knowledge of CRM Customer Engagement Center vendors like...

  • CRM Product Owner

    hace 1 mes

    Barcelona, Barcelona, España IESE Business School A tiempo completo

    Descripción de la ofertaMisión y Propuesta:IESE Business School, una de las escuelas de negocios internacionales líderes del mundo, busca a un Product Owner para el plataforma CRM y sus satélites, reportando al Director de Inteligencia de Negocios.Nuestra plataforma CRM (Salesforce) se utiliza ampliamente dentro de nuestra institución, no solo para...

  • Gerente de CRM con estrategias innovadoras

    hace 5 días

    Barcelona, Barcelona, España Timup A tiempo completo

    Descripción del PuestoNuestra empresa líder en el sector de bienestar íntimo busca a un Gerente de CRM con experiencia en la implementación de estrategias innovadoras para impulsar la personalización y fidelización de clientes.Este rol reportará directamente al Director General y está orientado a un perfil senior con enfoque

  • Director of Human Resources

    hace 4 días

    Barcelona, Barcelona, España Centre De Recerca Matemàtica (Crm) A tiempo completo

    Located in Barcelona, the Centre de Recerca Matemàtica (CRM) is an independent research centre that aims to promote advanced training and research in mathematics. As a prestigious member of the CERCA network, CRM collaborates with universities and other research institutions in Catalonia to transfer knowledge to society.The CRM offers a unique opportunity...

  • Global CRM Director of Sales Effectiveness

    hace 1 semana

    Barcelona, Barcelona, España Galderma A tiempo completo

    About the RoleWe are seeking a highly skilled Global CRM Director to lead our Sales Force Effectiveness (SFE) strategy and implementation in Galderma's global CRM system.As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive SFE globally. This involves developing an SFE strategy, driving clarity...

  • Senior Director, CRM Customer Engagement Center Expert

    hace 1 mes

    Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team.Key Responsibilities:* Deliver high-quality, actionable advice to executive clients through various media channels*...

  • French Market Growth Expert

    hace 2 semanas

    Barcelona, Barcelona, España Itnig A tiempo completo

    About the RoleItnig is looking for a talented Crm & Digital Marketer French Market to help drive our company's growth in France. Reporting to the Marketing Director, you will be responsible for developing and implementing comprehensive marketing strategies to boost demand generation, lead nurturing, and pipeline growth.

  • Senior Director, CRM Customer Engagement Center and Digital Service Platforms Expert

    hace 1 mes

    Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team.Key Responsibilities Conduct research and provide advice to Customer Service and Support leaders, technology...

  • Product Owner for CRM Platform and Data Driven Initiatives

    hace 7 días

    Barcelona, Barcelona, España IESE Business School A tiempo completo

    Job SummaryWe are seeking a highly skilled Product Owner to lead our CRM platform and drive data-driven initiatives at IESE Business School. This role will be responsible for defining the long-term vision for CRM and its satellites, prioritizing projects based on user feedback and risks, and ensuring the platform meets evolving needs.About IESE Business...

  • Especialista en Arquitectura de CRM Salesforce

    hace 2 semanas

    Barcelona, Barcelona, España Lectus Recruitment A tiempo completo

    Descripción del PuestoNuestro cliente es una multinacional del sector Gran Consumo (bebidas) con sede en Barcelona, que busca incorporar un/a Especialista en Arquitectura de CRM Salesforce para su equipo.El candidato seleccionado reportará al Director/a de Sistemas y será responsable de colaborar y definir la arquitectura funcional de la implementación...

  • Account Manager

    hace 4 semanas

    Barcelona, Barcelona, España Omega Crm A tiempo completo

    Looking for a dynamic professional to lead customer interactions and drive business growth. As an Account Manager at Omega CRM, you will be responsible for developing and executing strategic sales plans, building lasting relationships with clients, and staying up-to-date on industry trends.Main Responsibilities:Collaborate with the Sales Director to expand...

  • Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Omega CRM A tiempo completo

    About Omega CRMAt Omega CRM, we accelerate business experiences by harnessing the power of technology and data to deliver seamless customer interactions. As a leading Salesforce partner in Europe, our 360-degree solutions empower businesses across various sectors to transform and accelerate their growth.Job OverviewWe are seeking a skilled Client Lead to...

  • Development Director

    hace 1 mes

    Barcelona, Barcelona, España Eticas A tiempo completo

    Job Title: Development DirectorAbout the Role:We are seeking a Development Director to join our team at Eticas, a pioneering company in the responsible AI sector. As a Development Director, you will focus on strengthening relationships with donors and strategic partners, while supporting our fundraising and business development initiatives. You will work to...

  • Digital Marketing Director

    hace 1 semana

    Barcelona, Barcelona, España Kaplan Language Europe - Barcelona A tiempo completo

    Company Overview:Kaplan Language Europe - Barcelona is a leading language travel company that offers a unique opportunity to develop your skills in a dynamic and international environment. Our team is passionate about delivering exceptional customer experiences, and we are seeking a highly skilled Digital Marketing Director to join our CRM marketing team.Job...

  • Global Digital Director

    hace 1 mes

    Barcelona, Barcelona, España Kosmos Kings League A tiempo completo

    About the RoleThe Global Digital Director will be responsible for leading the digital transformation of the Kings League, a global phenomenon that has revolutionized the way we understand football and sports. This role requires a strategic leader who can develop and implement CRM strategies to enhance customer relationships and drive customer retention.Main...

  • Senior Director, Customer Engagement Center and Digital Service Platform Expert

    hace 4 semanas

    Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team.Responsibilities include:Delivering high-quality, actionable advice to executive clients through various...

CRM Director

hace 1 mes

Barcelona, Barcelona, España Pentasia A tiempo completo
Customer Segmentation and Retention Expert

As a seasoned CRM professional, you will be responsible for developing and refining customer segmentation strategies to effectively target different customer groups. This will involve analyzing customer behavior, identifying trends, and deriving actionable insights to improve CRM strategies and drive business growth.

Key Responsibilities:

• Develop and implement customer segmentation strategies to effectively target different customer groups
• Design and implement retention campaigns to keep existing customers engaged and loyal to the platform
• Develop acquisition campaigns to attract new customers to the platform, understanding market trends, competitor analysis, and identifying opportunities to expand the customer base
• Implement lifecycle management strategies to nurture customers throughout their journey with the company, from onboarding to becoming VIP players
• Utilize data analytics tools and techniques to analyze customer behavior, identify trends, and derive actionable insights to improve CRM strategies and drive business growth

Requirements:

• Understanding of gaming culture, trends, and player motivations
• Excellent verbal and written communication skills
• Data-driven decision-making ability
• Experience with customer relationship management software
• Proven client relationship management experience in iGaming
• Creative and out-of-the-box thinking skills
• Must be fluent in English and have sufficient command of Russian or Ukrainian

Additional Requirements:

• Portuguese or Spanish is a huge plus

About the Role:

This is an exciting opportunity for an experienced CRM Manager to take the next step in their career and join a leading company in the gaming industry. If you are passionate about customer experience and have a proven track record in CRM, we encourage you to apply.