Global IT Manager for SEMEA Region
hace 2 semanas
Sulzer Ltd is a leading engineering company with a rich history of innovation. We are seeking a highly skilled Global IT Manager to lead our IT service delivery in the SEMEA region.
**Job Summary:**
The successful candidate will be responsible for managing the local IT service delivery in the SEMEA region, including Spain, Italy, South Africa, and the Middle East. This role involves leading a team of L2 IT technicians, managing support of local infrastructure, and driving continuous improvement initiatives.
**Key Responsibilities:**
* Manage the team of L2 IT technicians based at Sulzer entities in the SEMEA region
* Ensure effective management of local infrastructure, including PCs, Network, Servers, and Telephony
* Drive continuous improvement initiatives to enhance IT support model
* Collaborate with local and global teams to ensure delivery of defined Operational KPIs for IT Service Management
* Oversee reliability and functionality of information systems and provide technical leadership and assistance
* Ensure Business Continuity for IT aligns with local and corporate requirements
**Requirements:**
* University degree in Computer Engineering, Telecommunications, or equivalent
* 3-5 years of experience in a similar role
* Strong interpersonal skills with experience working in a multicultural environment
* Experience in multinational organizations with global IT functions advantageous
* Skilled in developing and managing budgets and IT spend within business essential
* Fluency in English (spoken and written) essential; other languages advantageous
* Familiarity with ITSM principles and ITIL knowledge desirable
**What We Offer:**
* Competitive salary: estimated €80,000 - €110,000 per year depending on experience and qualifications
* Participation in variable remuneration system based on personal and financial objectives
* Restaurant tickets and permanent contract
* Accident insurance and flexible work arrangement policy allowing occasional remote work
This role offers an exciting opportunity to grow your expertise in IT Management and contribute to the success of Sulzer Ltd in the SEMEA region.
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