Customer Service Representative DACH Role
hace 4 días
Are you passionate about delivering exceptional customer experiences? As a Temp Customer Service Representative DACH at ZimVie Inc., you will play a vital role in providing top-notch support to our customers, ensuring their satisfaction and loyalty.
Job Function: Customer SupportZimVie Inc. is a global life sciences leader dedicated to restoring daily life to patients worldwide. We design, manufacture, and distribute innovative tooth replacement and spine surgery solutions, empowering our team members to bring their whole selves to work each day.
We are seeking a highly skilled Customer Service Representative to join our team in Cornella de Llobregat, B, ES. In this role, you will be responsible for:
- Providing efficient support to customers, the Sales Department, and the Finance Department, ensuring product availability and technical advice.
- Responding to customer requests and resolving issues by providing product and service information and serving as a liaison between the customer and various departments.
- Controlling stock and back orders, following up on delivery, and processing returned items to ensure timely delivery to clients while adhering to company policies.
- Setting up new accounts, maintaining records, and performing related administrative duties to ensure data accuracy.
To succeed in this role, you will need:
- Secondary education
- 2 years of working experience in a high-end Customer Service role
- Experience in working with operative systems
- Some knowledge of the medical device industry is a plus
- Customer Service Oriented
- General financial knowledge is a plus
- MS Office
- Spanish fluency is a plus
At ZimVie Inc., we offer a challenging position with good career prospects in an international medical device business, including:
- Competitive compensation package
- Temporary contract (between 1-2 years)
- Partially remote work option available
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