Customer Support Specialist, Italian Market

hace 1 semana


Barcelona, Barcelona, España The Knot Worldwide A tiempo completo
{
"Role Overview": "Siamo alla ricerca di una persona dinamica e motivata per unirsi al nostro Team di Customer Care per il portale italiano matrimonio.com.",
"Responsabilità": [
"Gestione clienti Premium: supporto post-vendita, fidelizzazione, formazione e assistenza personalizzata di qualità",
"Supporto telefonico con chiamate in uscita e via e-mail ai clienti Premium del portale Matrimonio.com",
"Interfaccia e confronto con altri reparti e aree dell'azienda per la risoluzione e la gestione di problematiche legate ai clienti Premium e ottima capacità di gestione delle obiezioni.",
"Formazione e crescita professionale",
"Uffici nel centro di Barcellona",
"Contratto temporale",
"Assicurazione medica privata (dopo il primo anno)"
],
"Requisiti": "Madrelingua italiana, ottima padronanza della lingua italiana, esperienza nell'ambito dell'attenzione al cliente, conoscenza di internet e del pacchetto Office, organizzazione, orientamento al risultato e al dettaglio, solida etica del lavoro, curiosità, perspicacia e precisione."
}

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