Medical Information Specialist
hace 1 día
Eversana is seeking a highly skilled Medical Information Specialist to join our team. As a Medical Information Specialist, you will be responsible for delivering industry-leading services, including call center staffing, adverse event intake, and medical writing.
Key Responsibilities:- Translate English documents into the target language or vice-versa, and deliver these translated responses either on the phone or in writing.
- Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other healthcare professionals, and consumers/patients.
- Disseminate drug information either verbally or by written correspondence.
- Identify adverse events and product complaints during interactions with customers.
- Perform intake sufficient to generate initial adverse event and product complaint reports in compliance with Eversana-Medical Communications and client SOPs.
- Fulfill local Regulatory Authority regulations and requirements for post-marketing adverse event reporting.
- Utilise writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses.
- Coordinate processes necessary for responding to quality-related complaints.
- Utilise drug information skills to critically evaluate medical literature in researching and developing information for written dissemination to healthcare professionals.
- Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
- Maintain and improve customer services associated with activity of the Medical Communications Call Centre.
- Place of Work: Home Office or European Hub Office.
- Hours: Able to work full time on a rolling 5 day week that will include weekend working.
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