Luxury Resort Reservations Manager
hace 1 semana
**Company Overview**
About Four Seasons: Four Seasons is a global luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world are committed to creating unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.
We believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet with kindness and respect. Whether you work with us, stay with us, live with us, or discover with us, we aim to create lasting impressions that will stay with you for a lifetime.
Laid-Back Luxury Meets Adventure
Located on Mexico's Baja California Peninsula, our East Cape location offers a unique blend of laid-back luxury and bucket-list adventure. Enjoy swimming in the expansive beach or set sail from our private marina on the Sea of Cortez, known as the 'aquarium of the world' by Jacques Cousteau.
Four Seasons Resort and Residences Los Cabos at Costa Palmas
Situated within the exclusive Costa Palmas resort community, our resort will feature a private marina, a members-only beach, and a yacht club, all nestled along a two-mile stretch of pristine white sand and warm, swimmable waters.
The Role of Reservations & Core Manager
You will be responsible for managing all Reservations/PBX team assignments to ensure prompt follow-up on guest requests and special preferences, striving to achieve maximum guest satisfaction and adhere to all Four Seasons policies.
Your Key Responsibilities
- Enter reservations into Opera System with accurate information
- Prepare daily reports of reservations entered and assign each reservation to a team member for personalized attention
- Review pre-arrival check and approval reports to ensure accuracy
Required Skills and Qualifications
We are seeking an experienced and skilled Reservations & Core Manager who possesses:
- GRS certification
Benefits and Salary
As a valued member of our team, you can expect a competitive salary of $80,000 - $100,000 per annum, depending on experience, plus a range of benefits including health insurance, retirement savings plan, and opportunities for career growth and development.
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