Store Manager
hace 2 meses
About the Role
As a Store Manager at J.Lindeberg, you will be responsible for driving business growth and building the brand while embodying the company's values of being progressive, energetic, and inclusive. You will lead and support your team to deliver seamless, personalized, and engaging experiences for customers, while keeping the brand at the forefront.
Key Responsibilities
- Lead, manage, and develop the store team by developing behaviors, setting high standards, coaching, providing feedback, scheduling, and recruiting new members.
- Drive the store to achieve daily, weekly, and monthly targets, and proactively take actions based on P&L to ensure a healthy business.
- Deliver great service, a brand-right experience, and build relationships with customers through CRM and clienteling resulting in a high level of loyalty and CLV.
- Maintain the store's visual appearance according to the brand's standards, organize in-store activation with the Customer Experience & Activation Manager.
- Ensure high levels of cleanliness and organization in the store and stockroom at all times, oversee stock takes, and manage daily operations, including stock delivery, returns, customer experience, and omnichannel procedures.
Requirements
- Possess a passion for providing a world-class service and product experience to store clients.
- Be energetic, positive, and proactive with an entrepreneurial mindset, always ready to challenge the status quo to keep improving.
- Have highly organized management experience, with a focus on team management, working with premium fashion brands and building brands.
- Experience in CRM and building long-term profitable customer relationships, leading, and educating staff to develop team members.
- Have an in-depth understanding of KPIs and their impact on the business (P&L, ROI), with excellent communication skills and fluency in Finnish and English.
J.Lindeberg Brand Values
We are the brand bridging fashion and sports and our promise is to make a dent in conformity living by our brand values.
Progressive - always challenging the status quo, being bold and always aiming to improve.
Energetic - bringing energy into everything we do and being ready to go the extra mile for our colleagues and our customers.
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