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Business Systems Analyst
hace 2 meses
Lunik - Explorers At Work is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our organization, you will play a critical role in providing strategic business analysis services to our clients and internal stakeholders.
Key Responsibilities- Business Analysis: Provide best practice enterprise business analysis services to both internal teams and clients, confidently partnering with subject matter experts to lead business analysis activities from initiation to completion.
- Process Improvement: Lead best practice analysis, design, documentation, and initiation of business as usual and project processes and workflows, including workshopping, creating, and updating analysis documentation such as problem statements, functional and non-functional requirements, and business cases.
- Project Management: Facilitate discussions, prioritize tasks ensuring efficient and on-time delivery of project tasks and milestones, provide training, and manage customer and other stakeholder relationships.
- Collaboration and Leadership: Support leadership team members and peers by collaborating with others, articulating ideas and viewpoints to senior management and colleagues, identifying and initiating projects, driving the resolution of issues, and holding themselves accountable for results.
- Process Implementation: Implement process improvements or re-engineering, including purchasing and integrating new applications and processes with existing ones, and collaborating with internal stakeholders and clients to ensure systems and processes meet long-term business strategies.
- Documentation and Communication: Elicit and produce required project analysis documentation, creating and maintaining documentation such as business cases, SWOT analysis, GAP analysis, problem statements, training materials, standard operating procedures, workflow diagrams, business requirements, user stories, future state proposals, UAT plans, test plans, and decks for decision-making and facilitation purposes.
- Stakeholder Management: Meet with the development team regularly to review solution deliverables and deadlines and maintain accountability for Business Analysis deliverables.
Support and manage customer relationships and expectations for Business Analysis within the team, and other functions as required, by developing and maintaining a communication process to keep stakeholders and the CapDev team appraised of project results.
