Keyholder - Store Operations Specialist

hace 1 mes


Barcelona, Barcelona, España Torrid A tiempo completo
Keyholder Role Overview

As a Keyholder at Torrid, you will play a vital role in ensuring the success of our stores. You will be responsible for providing support and assistance to the store management team, performing daily store opening and closing operations, and providing an amazing shopping experience for our customers.

Key Responsibilities:

• In partnership with management, ensure the store is achieving company objectives and KPI goals.
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty.
• Support management in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions while using your sales, promotion, and product knowledge to drive add-on sales.
• Assume responsibility of all store operations when Store Management is out of the store as acting Manager on Duty.

Requirements:

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience.
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success.
• Be fashion-focused and stay on top of current trends.
• Physical Requirements (with or without reasonable accommodation): Able to stand and walk around during scheduled shifts. Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 lbs. Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What We Offer:

• We offer a comprehensive package of benefits to employees, which depending on eligibility may include: A competitive benefits package including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP) and jury duty.

Additional Perks:

• Monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program.

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development, and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

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