EMEA Business Process Analyst Salesforce
hace 4 semanas
EMEA Business Process Analyst Salesforce
Job Description:
About Arrow Electronics, Inc.: A leading global provider of electronic components and solutions, Arrow serves as a bridge between technology suppliers and engineering designers, building the infrastructure for the next generation of products and technologies.
As part of its growth, Arrow is strengthening its teams and is looking for a EMEA Business Process Analyst SalesforceWhat you will be doing at Arrow:An Arrow BPM is a strategic leader responsible for optimizing an organization's operations on a dedicated set of assignments. He/she identifies bottlenecks, streamlines workflows, and drives growth by translating complex business needs into efficient processes.
He/she meticulously examines existing processes to identify inefficiencies and opportunities for improvement. He/she creates detailed process maps and redesign workflows to enhance performance and achieve desired outcomes.
Successfully implementing process changes requires adept leadership.
BPM oversees organizational change initiatives, helps to develop communication plans, provide guidance for training, and support the Change management team to address resistance to ensure smooth transitions.
He/she establishes key performance indicators (KPIs) and track process metrics to gauge the effectiveness of process improvements. BPM collects and analyzes data to identify trends, measure progress, and make data-driven decisions.PBM works closely with various departments to gather input from stakeholders and defines standardized metrics. This collaboration ensures that process improvements align with overall business goals.
Key Responsibilities:
• Process Mapping and Modeling: Proficiency in tools like BPMN (Business Process Model and Notation), Microsoft Visio to visualize and design efficient processes
• Data Analysis: Ability to analyze data using tools like Power BI, or Excel to identify trends and measure process performance
• Lean and Six Sigma: Knowledge of Lean management and Six Sigma methodologies to reduce waste and improve process efficiency
• Configure Price Quote (CPQ) & Salesforce applications knowledge
Requirements:
• Excellent verbal and written communication skills to effectively convey process changes and collaborate with stakeholders in fluent English
• Strong analytical and problem-solving abilities to identify issues and develop innovative solutions
• Ability to lead cross-functional teams and manage change initiatives
• Strong organizational skills to manage multiple projects and ensure timely completion
• Flexibility to adapt to changing business environments and requirements
About Arrow:
Arrow Electronics, Inc. is a global provider of electronic components and solutions. With a strong presence in the EMEA region, Arrow serves as a bridge between technology suppliers and engineering designers, building the infrastructure for the next generation of products and technologies.
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