Data Insights Analyst
hace 4 días
Job Description:
Teleperformance is a global leader in customer experience management and contact center business process outsourcing.
We are seeking a highly skilled professional to join our team as a Reporting Analyst.
Key Responsibilities:
- Communicate with internal colleagues to understand departmental needs and organizational goals.
- Work with external stakeholders to investigate feedback and provide data-driven insights.
- Analyze data to identify areas for improvement and develop strategic recommendations.
- Communicate findings and recommendations to stakeholders and support implementation.
- Produce written documentation to support work and present findings to stakeholders.
Requirements:
- IT/Technical/Quantitative degree or equivalent experience as a Business Analyst.
- Knowledge of SQL, Python, and data visualization tools.
- Working experience with Power BI and financial analysis.
- Advanced knowledge of IT office tools and excellent analytical skills.
- C1 Level of English and good level of Spanish.
What We Offer:
- Full-time position with a competitive salary and bonus structure.
- Permanent contract with opportunities for growth and development.
- Dynamic business casual environment with a highly motivated team.
Join our team and contribute to our mission of delivering exceptional customer experiences.
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