Business Solutions Consultant Non-Conformance Management
hace 4 semanas
BASF Digital Solutions is a leading developer of innovative digital solutions for the chemical industry. We create new customer experiences and business growth, and drive efficiencies in processes to strengthen our position as a digital leader.
Job DescriptionWe are seeking a Business Solutions Consultant Non-Conformance Management to play a central role in implementing and optimizing the BASF NCM process and applications for our users. As a key member of our global agile product team, you will collaborate with cross-functional teams to improve our solution offering.
Responsibilities- Understand user requirements and translate them into IT requirements
- Provide comprehensive training and support for change management within the organization
- Collaborate with project managers, product owners, developers, and data scientists to improve our solution offering
- Help Operational Divisions achieve better customer service and quality and comply with regulatory and legal requirements using our SAP, Reporting, and Mobile applications
- Bachelor's or master's degree in a relevant field
- Experience in the chemical industry and understanding of quality management principles
- Excellent problem-solving and analytical skills
- Excellent communication skills in German and English
- Ability to drive change and entrepreneurial spirit
- Hands-on mentality and focus on customer satisfaction
- Responsibility from day one in a challenging work environment and on-the-job training as part of a committed team
- Adequate compensation according to your qualifications and experience
- A secure work environment with health, safety, and wellbeing as top priority
- Flexible work schedule and home-office options
- Learning and development opportunities
- 23 holidays per year
- Relocation assistance to Madrid provided
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