Key Holder

hace 4 semanas

Marbella, Málaga, España abercrombie-fitch-co. A tiempo completo

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic brands aim to make every day feel as exceptional as the start of a long weekend.

Job Summary

A Full-Time Key Holder is a leadership role that drives business results through assertive, analytical, and trustworthy leadership. This role is responsible for ensuring a differentiated customer experience, leading a team of associates, and overseeing operational tasks and procedures.

Key Responsibilities

  • Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
  • Customer Experience: Foster a customer-centric environment that exceeds expectations.
  • Communication: Effectively communicate with associates, customers, and management to ensure seamless operations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
  • Asset Protection: Implement measures to prevent loss and protect company assets.
  • Policies and Procedures Adherence: Ensure compliance with company policies and procedures.

Requirements

  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service.
  • Work Ethic: Demonstrate a strong work ethic and commitment to achieving results.
  • Assertiveness: Possess assertive communication skills to effectively lead and motivate associates.
  • Applied Learning: Utilize applied learning to evolve as a business leader and improve store results.
  • Attention to Detail: Maintain a high level of attention to detail to ensure accuracy and quality.
  • Analytical Skills: Apply analytical skills to drive business decisions and improve store performance.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Multi-Tasking: Effectively manage multiple tasks and priorities to achieve results.
  • Stress Tolerance: Possess high stress tolerance to handle challenging situations.

What We Offer

  • Indefinite Contract: Enjoy a stable and secure work environment.
  • Quarterly Incentive Bonus Program: Participate in a performance-based bonus program.
  • Additional Paid Time Off: Receive extra paid time off to recharge and relax.
  • Merchandise Discount: Enjoy discounts on Abercrombie & Fitch Co. merchandise.
  • Paid Volunteer Day per Year: Give back to the community with a paid volunteer day.
  • Associate Assistance Program: Access support and resources to enhance your well-being.
  • Training and Development: Participate in ongoing training and development opportunities.
  • Opportunities for Career Advancement: Grow your career with opportunities for advancement.
  • A Global Team of People Who'll Celebrate You for Being You

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