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Medical Information Operations Manager
hace 2 semanas
We are seeking an experienced professional to join our team as a Medical Information Operations Manager. In this role, you will be responsible for overseeing the medical information contact center, ensuring client success, and providing leadership in MICC operations.
Key Responsibilities:- Client Management: Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints, and meetings.
- MICC Operations: Provide leadership regarding MICC operations, procedures, and client/project operations.
- Team Leadership: Mentor junior staff, provide initial and ongoing training, and ensure staff performance and proficiency across client products & procedures.
- Medical Information Support: Provide medical information contact center support as needed.
Requirements:
- Education: Master of Science (MSc) degree in Life Sciences or healthcare or equivalent.
- Experience: Five years of Medical Information and/or pharmaceutical industry experience.
- Knowledge: Knowledge of Medical Information Industry Best Practices.
- Skills: Excellent interpersonal and communication skills, ability to listen to and understand complex issues and needs of various stakeholders.
