Wine Service and Pairing Specialist

hace 7 días

Barcelona, Barcelona, España The Ritz-Carlton A tiempo completo
{"h1":"Wine Service and Pairing Specialist Position Summary"}

We are seeking a skilled Wine Service and Pairing Specialist to join our team at The Ritz-Carlton. As a key member of our fine dining team, you will be responsible for providing exceptional wine service and pairing recommendations to our guests.



Key Responsibilities


  • Issue, open, and serve wine/champagne bottles
  • Answer guest questions or concerns regarding the origin, vintage, and style of various wines
  • Update and maintain wine list and MICROS system
  • Pair and suggest wines that will best complement menu items
  • Attend wine tastings and develop relationships with vendors
  • Request new wines and products
  • Create and update wine lists
  • Design and implement wine promotions and incentive programs
  • Monitor and replenish inventory of wine cellar, equipment, and glassware
  • Train and educate server and bartender staff
  • Conduct vintage and BIN number checks
  • Conduct staff wine tastings
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas
  • Follow all state and local laws for serving alcohol responsibly
  • Maintain accurate spill sheet
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others, and support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Read and visually verify information in a variety of formats (e.g., small print)
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Move through narrow, confined, or elevated spaces
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Perform other reasonable job duties as requested by Supervisors


Requirements

We are looking for a candidate with at least 2 years of related work experience and a technical, trade, or vocational school degree. Supervisory experience is not required, but a license or certification is also not necessary.



The Ritz-Carlton is an equal opportunity employer and we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



At The Ritz-Carlton, we strive to create experiences so exceptional that long after a guest stays with us, the experience stays with them.



As a member of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values.



Our promise to you is that we offer the chance to be proud of the work you do and who you work with.



In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.



We invite you to join our team and become the best version of you.

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