Service Operations Specialist
hace 2 semanas
Join our team as a Service Operations Specialist to oversee daily operations, monitor service performance, manage incidents, and ensure service delivery according to SLAs. You will be responsible for coordinating responses to incidents, facilitating stakeholder communication, escalating critical issues as needed, and creating dashboards to drive continuous improvement.
You will work closely with the support team to manage operative tasks and backlog, providing incident management support for tickets related to websites and eCommerce platforms. Your goal is to ensure high customer satisfaction by acting as the main contact for stakeholders.
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Service Operations Specialist
hace 2 semanas
Barcelona, Barcelona, España beBee Careers A tiempo completoService Operations SpecialistWe are seeking a skilled SERVICE OPERATIONS SPECIALIST to join our team in Barcelona. As a key member of our operations, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Schedule Appointments: Organize and schedule customer appointments...
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Service Operations Data Specialist
hace 2 semanas
Barcelona, Barcelona, España beBee Careers A tiempo completoThis is an exciting opportunity for a Service Operations Data Specialist to collaborate with a top pharmaceutical company. As a key member of the Operational Analytics team, you will be responsible for operational data, reporting, and analysis to support all operational topics related to the Human Pharma Services Organization.
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Service Operations Specialist
hace 2 semanas
Barcelona, Barcelona, España beBee Careers A tiempo completoService Operations SpecialistAn exciting role within the Service Team of Krones Ibérica, responsible for allocating Krones technicians and engineers to customer projects and construction sites across Spain (and sometimes other countries). The position requires strong coordination and organizational skills to maintain data in systems like SAP, review travel...
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Service Desk Operations Lead
hace 1 semana
Barcelona, Barcelona, España beBee Careers A tiempo completoService Desk Operations SpecialistWe are seeking a highly skilled Service Desk Operations Specialist to lead the implementation and maintenance of our service desk operations. The ideal candidate will have a deep understanding of ITIL v4 principles and service management best practices, as well as experience with project management and technical skills in...
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Service Operations Specialist
hace 2 semanas
Barcelona, Barcelona, España beBee Careers A tiempo completoDigital Transformation Specialist">Main Responsibilities:">This role supports the transformation of current operations to a global, centralized service organization.The position is responsible for adapting new ways of working, documenting processes and procedures, providing project support, and identifying improvement potential.Key Accountabilities:">Support...
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Service Management Specialist
hace 2 semanas
Barcelona, Barcelona, España beBee Careers A tiempo completoJob Summary:Service Management SpecialistThe Service Management Specialist will play a key role in managing and enhancing IT service support operations. This includes ensuring operational stability, data quality, and effective release and change management while maintaining comprehensive documentation and fostering collaboration across teams.
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Store Operations Specialist
hace 1 semana
Barcelona, Barcelona, España beBee Careers A tiempo completoStore Operations SpecialistAt the forefront of our retail strategy, we are seeking an experienced Store Operations Specialist to oversee daily store operations in Spain. This key role will drive efficiency, service quality, and compliance with company standards across all current and future locations.
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Coordinating Operations Specialist
hace 1 semana
Barcelona, Barcelona, España beBee Careers A tiempo completoCoordinating Operations Specialist PositionThe Coordinating Operations Specialist will be responsible for preparing shipping documents, handling enquiries, complaints, and other aspects of customer service. This includes invoicing customers promptly, with correct VAT calculated, and processing charges invoices from warehouses, forwarders, and other...
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Operations Coordinator
hace 2 semanas
Barcelona, Barcelona, España beBee Careers A tiempo completoOperations Coordinator - Customer Service SpecialistWe are seeking a highly organized and detail-oriented Operations Coordinator to provide exceptional customer service and support to our customers.In this role, you will be responsible for managing customer inquiries, resolving issues, and providing timely updates on order status.The ideal candidate will...
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Service Operations Specialist
hace 2 semanas
Barcelona, Barcelona, España beBee Careers A tiempo completoMain AccountabilitiesDeliver on IT Service Management for specific tower/service line across ITIL process, Service Operations along with continual service improvement and supplier operational governanceManage a service operations with standardized services, processes and tools to provide efficient, high quality servicesAnalyze and identify improvement...