Technical Support Specialist

hace 3 semanas


Ciudad Real, Ciudad Real, España Innovatia Inc. A tiempo completo

Job Summary

Innovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. We specialize in workflow and knowledge processes, as well as technical support, helpdesk, and multilingual support services. Our team of over 300 professional experts across the globe services some of the world's most successful Fortune 500 and Fortune 1000 companies.

Key Responsibilities

  • Strategically plan, design, deploy, and provide ongoing support for Microsoft Teams Phone, ensuring seamless functionality.
  • Design and implement Direct Routing on Session Initiation Protocol (SIP) Trunks, Session Border Controllers, and telephony architecture to optimize Microsoft Teams Voice deployment.
  • Deliver technical user support for escalated incidents, promptly resolving system/application issues to minimize downtime.
  • Develop high-level Microsoft Teams architecture designs and guidance to guarantee the success of Microsoft Teams Voice deployment.
  • Offer strategic direction on product enhancements, system integration, and overall improvements to the telephony infrastructure.
  • Keep key stakeholders informed of challenges and mitigation strategies, demonstrating effective communication skills.
  • Tactfully communicate difficult or sensitive information and escalate issues in a timely and appropriate fashion.
  • Create and update comprehensive documentation for system parameters, logical/physical topologies, standards, and procedures.
  • Effectively communicate with project managers, direct management/team members, and cross-functional team members via email, instant messaging, or face-to-face interactions.
  • Troubleshoot Microsoft Teams device login issues to ensure a smooth user experience.

Requirements

  • Bachelor's degree in computer science or related field (or equivalent work experience).
  • Experience in a Level 2 or similar IT support environment.
  • 5+ years of experience that is directly related to the duties and responsibilities specified.
  • Experience with Microsoft Teams, Skype for Business Online/OnPrem, Enterprise Voice/Unified Communication (SBC, VoIP, PBX).
  • Proficient in Microsoft Teams, Microsoft 365, PowerShell, Microsoft infrastructure, Active Directory, VOIP platform, IP, SMTP troubleshooting, and Exchange messaging.
  • Experience in deploying and configuring Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans.


  • Ciudad Real, Ciudad Real, España Carrier A tiempo completo

    Job DescriptionOur ERCD service is responsible for managing all our spare parts activity in France and internationally. As a Technical Support Specialist, you will join a team of 9 people whose goal is to provide advice and support to our customers for their spare parts issues.MissionsAs a Technical Support Specialist, your responsibilities will...


  • Ciudad Real, Ciudad Real, España Deimos A tiempo completo

    Job Description:Deimos is seeking a highly skilled Senior Space System Integration Specialist to support our team in several projects. The ideal candidate will have experience in functional, EMC, TVAC and mechanical testing, as well as knowledge of systems and subsystems encompassing a spacecraft. They will perform well-structured analysis, troubleshooting...


  • Ciudad Real, Ciudad Real, España Id Energy Group A tiempo completo

    Job Title: Senior Instrumentation SpecialistJoin our team at ID Energy Group and take on the challenge of designing and implementing instrumentation and control systems for our biogas and biometano projects.About the Role:We are seeking a highly skilled and experienced Senior Instrumentation Specialist to join our team. As a key member of our instrumentation...


  • Ciudad Real, Ciudad Real, España Deimos A tiempo completo

    Configuration Management SpecialistDeimos is seeking a skilled Configuration Management Specialist to join our systems engineering team. As a key member of our configuration management organization, you will play a critical role in ensuring the accuracy and completeness of project documentation and configuration data.Main Responsibilities:Support project...

  • HSE Specialist

    hace 4 semanas


    Ciudad Real, Ciudad Real, España Vestas A tiempo completo

    About the RoleWe are seeking an experienced HSE Specialist to join our team at Vestas in Daimiel. As a key member of our HSE department, you will play a crucial role in ensuring the safety and well-being of our employees, contractors, and the environment.Key ResponsibilitiesDevelop and implement local HSE documents, including risk assessments, HSE plans, and...

  • HSE Specialist

    hace 4 semanas


    Ciudad Real, Ciudad Real, España Vestas A tiempo completo

    About the RoleWe are seeking an experienced HSE Specialist to join our team at Vestas in Daimiel. As a key member of our HSE department, you will play a crucial role in ensuring the safety and well-being of our employees, contractors, and the environment.Key ResponsibilitiesDevelop and implement local HSE documents, including risk assessments, HSE plans, and...


  • Ciudad Real, Ciudad Real, España Id Energy Group, S.A. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Instrumentation Specialist to join our team at ID Energy Group, S.A. in a challenging and rewarding role.Key ResponsibilitiesDesign and develop instrumentation and control systems for biogas-biometano projects, from engineering to execution phases.Conduct ATEX analysis and ensure compliance with European...


  • Ciudad Real, Ciudad Real, España Id Energy Group, S.A. A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Instrumentation Specialist to join our team at ID Energy Group, S.A. in a challenging and rewarding role.Key ResponsibilitiesDesign and develop instrumentation and control systems for biogas-biometano projects, from engineering to execution phases.Conduct ATEX analysis and ensure compliance with European...


  • Ciudad Real, Ciudad Real, España Deimos A tiempo completo

    Job Summary:Deimos is seeking a skilled Configuration Management Specialist to join our team. As a key member of our systems engineering team, you will play a crucial role in establishing and coordinating configuration management policy, procedures, and tools. Your expertise will be essential in developing, implementing, and maintaining configuration...


  • Ciudad Real, Ciudad Real, España Deimos A tiempo completo

    About the Role:We are seeking a highly skilled Telecommunications Engineering professional to join our team at Deimos. The successful candidate will support our company in several projects, working collaboratively with team members across all departments.The AIT Competence Centre is responsible for the overall AIT planning, execution, and reporting for space...

  • Materials Specialist

    hace 2 semanas


    Ciudad Real, Ciudad Real, España Kbr A tiempo completo

    Job SummaryAs a Materials Specialist with KBR, you will be responsible for administering production control, inventory control, shipping and receiving of materials. You will place WRM orders for parts and supplies using approved WRM Funds, tracking shipment statuses using Due-Out Validation listings, Integrated Management Data System (IMDS), and Base Supply....

  • HSE Specialist

    hace 2 semanas


    Ciudad Real, Ciudad Real, España Vestas A tiempo completo

    About the RoleAre you passionate about HSE and looking for a challenging opportunity in the renewable energy sector? We are seeking an experienced HSE Specialist to join our team at Vestas, a leading manufacturer of wind turbines. Key ResponsibilitiesCreation of local HSE documents, including risk assessments, HSE plans, and emergency response...

  • HSE Specialist

    hace 2 semanas


    Ciudad Real, Ciudad Real, España Vestas A tiempo completo

    About the RoleWe are seeking a highly skilled HSE Specialist to join our team in Daimiel, Spain. The ideal candidate will have a strong background in health, safety, and environmental management, with a focus on wind energy.Key ResponsibilitiesCreation of local HSE documents, including risk assessments, HSE plans, emergency response plans, and...

  • HSE Specialist

    hace 3 semanas


    Ciudad Real, Ciudad Real, España Oil And Gas Job Search A tiempo completo

    Job SummaryAre you passionate about ensuring a safe and healthy work environment? Do you want to contribute to the success of our manufacturing facility in Daimiel?We are seeking a highly motivated and experienced HSE Specialist to join our team. As a key member of our HSE department, you will be responsible for creating and implementing local HSE documents,...

  • Materials Specialist

    hace 4 semanas


    Ciudad Real, Ciudad Real, España Kbr A tiempo completo

    Job SummaryAdminister production control, inventory control, shipping and receiving of materials. Place WRM orders for parts and supplies using approved WRM Funds, tracking shipment statuses using Due-Out Validation listings, Integrated Management Data System (IMDS), and Base Supply. Track turn-ins including Due-In for Maintenance (DIFM) parts. Support...

  • Materials Specialist

    hace 4 semanas


    Ciudad Real, Ciudad Real, España Kbr A tiempo completo

    Job SummaryAdminister production control, inventory control, shipping and receiving of materials. Place WRM orders for parts and supplies using approved WRM Funds, tracking shipment statuses using Due-Out Validation listings, Integrated Management Data System (IMDS), and Base Supply. Track turn-ins including Due-In for Maintenance (DIFM) parts. Support...


  • Ciudad Real, Ciudad Real, España Vestas A tiempo completo

    About the RoleAt Vestas, we are seeking a highly skilled Health, Safety, and Environmental (HSE) Specialist to join our team in Daimiel. As an HSE Specialist, you will play a crucial role in guiding and supporting the fulfillment of safety, health, and environmental aspects in our factory, ensuring compliance with legal aspects and promoting our vision of...

  • HSE Specialist

    hace 2 semanas


    Ciudad Real, Ciudad Real, España Oil And Gas Job Search A tiempo completo

    About the RoleWe are seeking a highly skilled HSE Specialist to join our team in Daimiel. As a key member of our manufacturing team, you will be responsible for ensuring the highest standards of safety, health, and environmental protection in our factory.Key ResponsibilitiesCreation of local HSE documents, including risk assessments, HSE plans, and emergency...

  • Mechanical Engineer

    hace 3 semanas


    Ciudad Real, Ciudad Real, España Https:Www.Energyjobline.ComSitemap A tiempo completo

    Job SummaryWe are seeking a highly skilled Mechanical Engineer to support our team in several projects related to structural design and analysis, including ground support equipment. The ideal candidate will have a strong background in aerospace engineering and experience with space structures cycle of life from specification to manufacturing and...


  • Ciudad Real, Ciudad Real, España Deimos A tiempo completo

    Job Title: AIT EngineerDeimos is seeking a highly skilled AIT Engineer to support our current and upcoming projects regarding AIT activities for space systems and satellite platforms.Main Responsibilities:Definition of AIT plans, procedures, and reportsSupport to requirement verificationSupport to on-orbit operationsVariety of analysis and simulationsSupport...