Process Efficiency Manager

hace 6 días


Madrid, Madrid, España Celonis A tiempo completo

About the Role:

Celonis is a global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there's a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes. As a key member of our Product & Engineering organization, you'll play a vital role in helping our product management function scale well.

Key Responsibilities:

  • Own the execution of our feature request process, ensuring seamless communication between customers, partners, and our Product & Engineering teams.
  • Identify opportunities to increase the efficiency of our processes, implementing automations and simplifying steps to maintain a great customer experience.
  • Collaborate with product managers to understand customer needs and challenges, driving informed roadmap decisions.

Requirements:
  • Technical Bachelor's or Master's degree in a relevant field.
  • Excellent communication skills, with a keen interest in interacting with customers.
  • Able to understand and empathize with customers' needs and challenges.
  • Proactive attitude, taking initiative and driving tasks to completion.
  • Strong verbal and written communication skills, including fluent English.

What Celonis Offers:
  • The unique opportunity to work with industry-leading process mining technology.
  • Investment in your personal growth and skill development.
  • Great compensation and benefits packages, including equity, life insurance, time off, and more.
  • Support for physical and mental well-being, including subsidized gym membership and access to counseling.
  • A global and growing team of Celonauts from diverse backgrounds.

At Celonis, we're dedicated to making processes work for people, companies, and the planet. Join us as we continue to innovate and grow.



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