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Digital Transformation Leader

hace 2 semanas


Madrid, Madrid, España Volteo Digital - ServiceNow Elite Partner A tiempo completo

**Job Overview:**

We are seeking a highly skilled Digital Transformation Leader to join our team at Volteo Digital, a global consulting firm specializing in expert-led implementation and consulting services for the ServiceNow Platform.

About the Role:

This is an exceptional opportunity to leverage your expertise in IT Service Management (ITSM) consulting and implement effective solutions that drive business value for our clients. As a Digital Transformation Leader, you will be responsible for managing projects from initiation to delivery, ensuring timely and successful implementation of ServiceNow products and services.

  • Develop and execute project plans, working closely with cross-functional teams to deliver high-quality outcomes.
  • Manage customer expectations, provide status reporting, and ensure seamless communication throughout the project lifecycle.
  • Leverage your knowledge of ITIL-based processes and best practices to drive process improvements and optimize service management workflows.
  • Collaborate with internal stakeholders to ensure smooth execution of internal processes and procedures.

About You:

  • A bachelor's degree or equivalent experience in ITSM consulting or a related field.
  • At least 5+ years of experience in implementing or supporting ServiceNow products in an Enterprise environment.
  • Proven track record of delivering complex projects on time, within budget, and to the required quality standards.
  • Excellent written, verbal, presentation, and negotiation skills, with ability to communicate complex ideas clearly.
  • Strong documentation and presentation skills, including creative thinking and willingness to work hands-on to deliver impactful outcomes.