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Digital Transformation Leader
hace 2 semanas
**Job Overview:**
We are seeking a highly skilled Digital Transformation Leader to join our team at Volteo Digital, a global consulting firm specializing in expert-led implementation and consulting services for the ServiceNow Platform.
About the Role:
This is an exceptional opportunity to leverage your expertise in IT Service Management (ITSM) consulting and implement effective solutions that drive business value for our clients. As a Digital Transformation Leader, you will be responsible for managing projects from initiation to delivery, ensuring timely and successful implementation of ServiceNow products and services.
- Develop and execute project plans, working closely with cross-functional teams to deliver high-quality outcomes.
- Manage customer expectations, provide status reporting, and ensure seamless communication throughout the project lifecycle.
- Leverage your knowledge of ITIL-based processes and best practices to drive process improvements and optimize service management workflows.
- Collaborate with internal stakeholders to ensure smooth execution of internal processes and procedures.
About You:
- A bachelor's degree or equivalent experience in ITSM consulting or a related field.
- At least 5+ years of experience in implementing or supporting ServiceNow products in an Enterprise environment.
- Proven track record of delivering complex projects on time, within budget, and to the required quality standards.
- Excellent written, verbal, presentation, and negotiation skills, with ability to communicate complex ideas clearly.
- Strong documentation and presentation skills, including creative thinking and willingness to work hands-on to deliver impactful outcomes.