Senior Account Manager
hace 1 mes
About Tree-Nation
Tree-Nation is the leading reforestation platform that empowers individuals and companies to plant trees worldwide and offset their CO2 emissions.
We leverage technology to simplify tree planting and make it accessible to everyone.
Our innovative approach includes the virtual tree, online forest, and software tools that bridge the gap between remote projects and their sponsors, people and companies willing to plant trees, and expert planters around the world.
Since our inception in 2006, we have successfully onboarded over 20,000 companies and 700,000 users, planting 40 million trees using our platform.
Join us in making a difference together.
Work EnvironmentOur team is a vibrant mix of nationalities, cultures, backgrounds, and experiences that may seem diverse at first glance.
While we are indeed different, we share a common thread - a warrior spirit, a fire that drives us to achieve our goals.
We're constantly seeking individuals who embody the "Swiss knife" mentality - versatile and adaptable professionals who can seamlessly transition between various roles and tackle a wide range of challenges.
As a team, we value creative problem solvers, resourceful individuals with a diverse skill set.
About this PositionYou will be responsible for managing a portfolio of B2B accounts, developing and nurturing relationships to grow their commitment towards reforestation with Tree-Nation.
You will continuously learn and develop better strategies for growing your portfolio and increasing sales from your accounts.
Key Responsibilities:- Professionally manage all commercial aspects of client relationships, including day-to-day contact, pricing, negotiations, and contract renewals for your portfolio.
- Maintain current commitments while simultaneously upselling and cross-selling opportunities to accounts within your portfolio, maximizing revenue per account.
- Minimize the churn of accounts from your portfolio while identifying and pursuing prospects among churned clients to win them back.
- Ensure that profitability goals from your portfolio are achieved.
- Ensure that all aspects of Tree-Nation processes are carried out accurately and on time.
- Take responsibility for daily monitoring of the flow of orders through our systems, taking accountability for addressing and finding resolutions to issues, and problem-solving in a fast-paced environment.
- Identify areas of improvement and constantly follow up on customer feedback.
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