Management Trainee Support

hace 3 semanas


Madrid, Madrid, España Glovo A tiempo completo

About the Role:

We are seeking a highly motivated and ambitious Account Manager Support trainee to join our team in Madrid. As a key member of our Account Management team, you will play a crucial role in supporting our Account Managers with daily operational tasks, gathering insights from our partners, and identifying opportunities to improve our products and services.

Responsibilities:

  • Support the Account Manager Team with daily Operational tasks
  • Gather all the insights from our partners to create an amazing experience for them and our customers, tackle through problems to raise the bar
  • Identify tech features improvements to increase partners UX and give proactive feedback to HQ.
  • Maintain a good relationship between Glovo and our partners through scalable tools/ initiatives and having good partner support.
  • Forecast and track key account metrics
  • Define scalable processes, making sure partners are self-sufficient in using our tools.
  • Review and propose partner communications, ensuring partner engagement and long-term relationships.
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements:

  • Availability for 6 months full-time internship
  • Bachelor's degree in business, marketing or sales
  • Up to 1 year of work experience in a sales or marketing field (preferred)
  • Problem solver, data-driven with an analytical approach
  • Determined to get things done: no job is too big or too small
  • Proactivity, organization and obsession with details
  • Developed communication skills
  • Excellent knowledge of Google Docs and MS Office, Excel
  • Proficiency in Spanish and English
  • An empathetic, inclusive and curious attitude


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