Madrid Field Services Coordinator Support Operations Madrid, Spain

hace 2 semanas

Madrid Centro, Madrid, España Geotab Inc. A tiempo completo
About the Role

We are seeking a highly organized and self-driven Field Services Coordinator to join our team at Geotab Inc. This role will be responsible for overseeing Geotab installation programs, managing projects of diverse scales, and ensuring deliverables meet customer requirements.

Key Responsibilities
  • Manage installation projects of various sizes and complexities, ensuring timely delivery and customer satisfaction.
  • Award projects to internal and/or third-party installers, setting timeline expectations and ensuring they are met.
  • Collaborate with customers, sales professionals, and installers to ensure installation requirements are understood, priced correctly, and delivered in accordance with company standards.
  • Act as a liaison between the customer and installer, resolving issues and concerns, and escalating as necessary.
  • Ensure installation guides, instructions, and other important information are communicated to installers.
Lead Field Service Strategic Troubleshooting
  • Troubleshoot challenges installers are having in the field and escalate as necessary.
  • Work with installers to ensure they understand and use the Field Services department price list and tools for installation services.
  • Maintain the installer network database by keeping it current.
Ensure Exceptional Customer Service
  • Review and approve invoices and installation reports, ensuring installation charges are in line with company expectations.
  • Work with installers to resolve incorrect invoices.
  • Ensure installers are paid for their services within agreed-upon time periods and assist with payment-related questions.
  • Work with accounting to ensure customers are billed for on-site field services.
  • Confirm installation reports are received by customers and installers.
  • Prepare periodic Field Services status reports.
  • Support Geotab global strategic initiatives.
Requirements
  • Managing third-party contractor relationships.
  • Experience troubleshooting technical issues.
  • Experience working with Salesforce.
  • Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.

  • Madrid Field Services Coordinator Support Operations Madrid, Spain

    hace 6 días

    Madrid Centro, Madrid, España Geotab Inc. A tiempo completo

    About the RoleWe are seeking a highly organized and detail-oriented Field Services Coordinator to join our team in Madrid, Spain. As a key member of our installation team, you will be responsible for overseeing the deployment of Geotab solutions to our customers in the Spanish market.Key ResponsibilitiesManage installation projects of various sizes and...

  • Madrid Field Services Coordinator Support Operations Madrid, Spain

    hace 6 días

    Madrid Centro, Madrid, España Geotab Inc. A tiempo completo

    About the RoleWe are seeking a highly organized and detail-oriented Field Services Coordinator to join our team in Madrid, Spain. As a key member of our installation team, you will be responsible for overseeing the deployment of Geotab solutions to our customers in the Spanish market.Key ResponsibilitiesManage installation projects of various sizes and...

  • Field Service Technical Specialist Support Operations Madrid, Spain

    hace 5 días

    Madrid Centro, Madrid, España Geotab Inc. A tiempo completo

    Job Title: Field Service Technical Specialist Support OperationsWe are seeking a highly motivated and organized Field Service Technical Specialist to join our team in Madrid, Spain. As a Field Service Technical Specialist, you will be responsible for providing technical support to our customers and partners, ensuring the successful installation and operation...

  • Field Service Technical Specialist Support Operations Madrid, Spain

    hace 5 días

    Madrid Centro, Madrid, España Geotab Inc. A tiempo completo

    Job Title: Field Service Technical Specialist Support OperationsWe are seeking a highly motivated and organized Field Service Technical Specialist to join our team in Madrid, Spain. As a Field Service Technical Specialist, you will be responsible for providing technical support to our customers and partners, ensuring the successful installation and operation...

  • Client Services Coordinator

    hace 1 mes

    Madrid, Madrid, España Weir A tiempo completo

    Job Title: Client Services Coordinator Division: Weir Minerals Locations: Madrid, Spain. Onsite, Hybrid Role Objective: Weir Minerals Spain & Portugal is in search of a skilled coordinator to collaborate with the Finance Lead, offering assistance across various finance, human resources, and administrative functions. This position requires...

  • Stores Coordinator

    hace 1 semana

    Madrid Centro, Madrid, España Ryanair - Europe's Favourite Airline A tiempo completo

    {"h1": "Stores Coordinator - Madrid", "p": "Ryanair, Europe's favourite airline, is seeking a highly organized and detail-oriented Stores Coordinator to join our team in Madrid, Spain. As a key member of our Stores department, you will be responsible for ensuring the efficient management of inventory, stock control, and material...

  • Stores Coordinator

    hace 1 semana

    Madrid Centro, Madrid, España Ryanair - Europe's Favourite Airline A tiempo completo

    {"h1": "Stores Coordinator - Madrid", "p": "Ryanair, Europe's favourite airline, is seeking a highly organized and detail-oriented Stores Coordinator to join our team in Madrid, Spain. As a key member of our Stores department, you will be responsible for ensuring the efficient management of inventory, stock control, and material...

  • Exhibition & Industry Coordinator, Operations Representative – Madrid/Sofia

    hace 6 días

    Madrid Centro, Madrid, España Kenes Group A tiempo completo

    Exhibition & Industry Coordinator, Operations Representative – Madrid/SofiaWe are seeking a highly organized and detail-oriented individual to join our team as an Exhibition & Industry Coordinator, Operations Representative. This role will be responsible for coordinating industry client operations from A to Z, ensuring timely and budget-friendly delivery...

  • Exhibition & Industry Coordinator, Operations Representative – Madrid/Sofia

    hace 6 días

    Madrid Centro, Madrid, España Kenes Group A tiempo completo

    Exhibition & Industry Coordinator, Operations Representative – Madrid/SofiaWe are seeking a highly organized and detail-oriented individual to join our team as an Exhibition & Industry Coordinator, Operations Representative. This role will be responsible for coordinating industry client operations from A to Z, ensuring timely and budget-friendly delivery...

  • Field Service Technical Specialist Support Operations Madrid, Spain

    hace 2 semanas

    Madrid Centro, Madrid, España Geotab Inc. A tiempo completo

    About the RoleWe are seeking a highly motivated and organized Technical Support Specialist to join our Field Service Operations team at Geotab Inc. This role requires a strong technical background, excellent communication skills, and the ability to work effectively with internal and external stakeholders.Key ResponsibilitiesCollaborate with Geotab Product...

  • Field Service Technical Specialist Support Operations Madrid, Spain

    hace 2 semanas

    Madrid Centro, Madrid, España Geotab Inc. A tiempo completo

    About the RoleWe are seeking a highly motivated and organized Technical Support Specialist to join our Field Service Operations team at Geotab Inc. This role requires a strong technical background, excellent communication skills, and the ability to work effectively with internal and external stakeholders.Key ResponsibilitiesCollaborate with Geotab Product...

  • Operations Coordinator

    hace 2 semanas

    Madrid Centro, Madrid, España Tiffany A tiempo completo

    About the RoleWe are seeking a highly skilled and detail-oriented Operations Coordinator to join our team at Tiffany & Co. in Madrid.The successful candidate will have a minimum of three years' experience in sales, retail, or a related field, with a strong background in inventory management and customer service.Key ResponsibilitiesProvide exceptional...

  • Operations Coordinator

    hace 2 semanas

    Madrid Centro, Madrid, España Tiffany A tiempo completo

    About the RoleWe are seeking a highly skilled and detail-oriented Operations Coordinator to join our team at Tiffany & Co. in Madrid.The successful candidate will have a minimum of three years' experience in sales, retail, or a related field, with a strong background in inventory management and customer service.Key ResponsibilitiesProvide exceptional...

  • Operations Coordinator

    hace 5 días

    Madrid, Madrid, España Tiffany A tiempo completo

    Operations CoordinatorAt Tiffany & Co., we're seeking a highly skilled Operations Coordinator to join our team in Madrid. As a key member of our back-of-house team, you'll play a vital role in driving store sales and profitability.Key Responsibilities:Provide exceptional client service and support to drive sales and servicePartner with Client Advisors and...

  • Operations Coordinator

    hace 5 días

    Madrid, Madrid, España Tiffany A tiempo completo

    Operations CoordinatorAt Tiffany & Co., we're seeking a highly skilled Operations Coordinator to join our team in Madrid. As a key member of our back-of-house team, you'll play a vital role in driving store sales and profitability.Key Responsibilities:Provide exceptional client service and support to drive sales and servicePartner with Client Advisors and...

  • Sales Operations Coordinator

    hace 2 semanas

    Madrid Centro, Madrid, España Irobot A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Sales Operations Coordinator to join our team at Irobot. As a key member of our Supply Chain team, you will be responsible for coordinating and liaising with internal stakeholders and customers to ensure seamless sales order management and customer fulfillment.Key ResponsibilitiesOversee the...

  • Sales Operations Coordinator

    hace 2 semanas

    Madrid Centro, Madrid, España Irobot A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Sales Operations Coordinator to join our team at Irobot. As a key member of our Supply Chain team, you will be responsible for coordinating and liaising with internal stakeholders and customers to ensure seamless sales order management and customer fulfillment.Key ResponsibilitiesOversee the...

  • Operations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Tiffany A tiempo completo

    About the RoleThe Operations Coordinator is a key member of the back-of-house team in a Tiffany store. This role requires strong communication and problem-solving skills to work effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability.Key ResponsibilitiesProvide exceptional client service and order...

  • Operations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Tiffany A tiempo completo

    About the RoleThe Operations Coordinator is a key member of the back-of-house team in a Tiffany store. This role requires strong communication and problem-solving skills to work effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability.Key ResponsibilitiesProvide exceptional client service and order...

  • Sales Operations Coordinator

    hace 2 semanas

    Madrid, Madrid, España iRobot A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Sales Operations Coordinator to join our team at iRobot. As a Sales Operations Coordinator, you will play a critical role in coordinating and liaising with internal stakeholders and customers to ensure seamless sales order management and customer fulfillment.Key ResponsibilitiesOversee the...