Guest Services Expert

Job DescriptionAs a Guest Relations Host at Hyatt, you will be the welcoming face of our hotel, ensuring every guest feels valued and well-cared for from arrival to departure. Your responsibilities include providing a warm and professional welcome, ensuring seamless check-in and check-out experiences, handling guest inquiries and concerns with efficiency,...

About the RoleWe are seeking an experienced Guest Services Director to join our team at Robinwood Activity Centres.The successful candidate will be responsible for answering, recording, and processing all guest calls, requests, questions, or concerns in a professional and courteous manner.This role requires a high level of attention to detail, with the...

Job DescriptionThe Guest Experience Manager directs the operations of the Guest Experience and Bell/Door department. The successful candidate will assure the guest experience is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional...

Mandarin Oriental, Barcelona is seeking a Guest Services Coordinator to join our Concierge team. As a Concierge Agent, you will be responsible for coordinating guest services, ensuring seamless delivery, and exceeding expectations.About the RoleCompany Overview: Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia,...

About Olala HomesWe are a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of traveling with style.Your Journey with UsWe are seeking a dynamic and result-oriented Global Guest...

We are looking for a dedicated Guest Services Coordinator to join our team at SLS Barcelona Hotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that all areas of the lobby are kept neat and clean.Responsibilities:Provide warm and welcoming service to all guests, including those...

Our TeamRolandWood Activity Centres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Job OverviewThis is a great opportunity to join...

Company DescriptionBreathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It's where classic meets cool, the fine unwinds into fun and inspiration leads to...

Hotel Arts Barcelona Job DescriptionAbout Us:We are a luxury hotel committed to delivering exceptional service and creating lifelong memories for our guests. Our team of Ladies and Gentlemen is dedicated to making every stay with us truly special.Job Summary:We are seeking a highly skilled Guest Services Agent-Night to join our team. As a key member of our...

Company Description Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It's where classic meets cool, the fine unwinds into fun and inspiration leads to...

Company Overview:Hyatt is a global hospitality company with a mission to care for people so they can be their best. With over 1,150 hotels in more than 70 countries, Hyatt provides opportunities for guests to experience unique and memorable stays.Job Description:We are seeking a highly visible Front Desk Agent to join our team at Grand Hyatt Barcelona. As a...

About the Role\We are seeking a highly motivated and experienced receptionist to join our team at the Sir Victor hotel in Barcelona. As a Receptionist and Customer Experience Specialist, you will be responsible for providing exceptional customer service, making check-ins and check-outs smooth and efficient, and handling any complaints or special requests...

Key ResponsibilitiesHandle guest inquiries via phone, email, and online channelsProcess reservations, including verifying room availability and confirming guest detailsProvide exceptional customer service, responding to guest requests and resolving any issues in a timely mannerCollaborate with the reservations team to ensure seamless guest experience

POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...

Position SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...

Información Adicional: Se necesita DNI/NIENúmero de Empleo: 24090731Categoría de Empleo: Rooms & Guest Services OperationsUbicación: Renaissance Barcelona Hotel, Pau Claris 122, Barcelona, Barcelona, Spain VER EN MAPAHorario: Full-Time¿Ubicación remota?N¿Reubicación?NTipo de Posición: Non-ManagementNuestro trabajo no consiste solo en que el registro...

POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests.Secure payment; activate/reissue room keys.Ensure rates match market codes, document exceptions.Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for an available room.Advise guest of messages.Clear...

At Hyatt Hotels Corporation, we believe that everyone deserves a great dining experience. As a Restaurant Server, you will have the opportunity to deliver exceptional food and beverage service to our guests, exceeding their expectations and creating lasting memories.Key Responsibilities:Deliver food and beverages to guest rooms with a focus on quality and...

We're looking for a skilled Guest Experience Expert to join our team at Le Méridien.\Job Responsibilities\In this role, you will be responsible for delivering exceptional guest experiences through personalized services and proactive problem-solving.\You will process operational needs, address guest requests, complete reports, and share the highlights of the...

ResponsibilitiesHandle internal and external phone calls, providing high-quality service aligned with brand standards and addressing requested information efficiently.Foster respectful and cooperative relationships with the hotel's external providers, always prioritizing guest satisfaction as the primary objective.Stay up to date with the hotel's products,...