Business Solutions Analyst
hace 3 semanas
Are you a detail-oriented and organized professional with a passion for problem-solving? Do you have experience in application support and customer service?
About the RoleWe are seeking a Business Solutions Analyst to join our team at Experian. In this role, you will provide 2nd line business and technical support to clients using the Experian Core DA product set.
Your responsibilities will include investigating and resolving live product configuration incidents, system enhancements (requirements definition and implementation), and system optimisations.
You will work closely with our customers to understand their needs and provide tailored solutions to meet their requirements.
About YouTo be successful in this role, you will need:
- Approximately 3 years of working experience in the field of application/customer support
- Third-party software understanding
- Solid knowledge of application support (SQL, WINDOWS platforms)
You will also have strong problem/incident management skills and be able to communicate effectively with customers.
About ExperianExperian is a world-leading information services company that helps individuals and businesses make informed decisions about credit, risk, and identity. We pride ourselves on being a place where everyone can succeed and bring their whole self to work.
What We OfferIn return for your hard work and dedication, we offer:
- A competitive salary: $80,000 - $100,000 per year
- A great benefits package, including private health care, flexible time off, and volunteer time off
- Ongoing training and development opportunities to help you grow in your career
- A collaborative and inclusive work environment
At Experian, we believe in recognizing and rewarding our employees' achievements. That's why we offer a bonus plan and a range of recognition programs to celebrate your successes.
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