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IT Infrastructure Manager

hace 1 mes

Madrid, Madrid, España Recruitment Room A tiempo completo
Job Description

We are seeking a highly skilled IT Infrastructure Manager to join our team at Recruitment Room. As a key member of our IT department, you will be responsible for managing complex IT/server infrastructures, providing close customer relationships, and conceptual consulting functions.

Key Responsibilities:

  • Receiving customer errors, recording in the ticket system, independent analysis, and problem-solving
  • Maintaining a partnership-based and personal customer relationship
  • Providing second or third-level support and having a high level of specialist knowledge
  • Working conceptually and advising customers on all questions relating to IT infrastructure
  • Supporting customers regionally on site, if required

Requirements:

  • Several years (at least 3) of practical experience in one or more of the following areas: Microsoft product range, Storage, Virtualization, Microsoft Terminal Services, or IT security
  • Fluent German language skills (C1/C2)

Benefits:

  • Comprehensive IT management
  • Closely interacting with customers and providing conceptual consulting functions
  • Flexible work arrangements, including a mix of internal and external customer support
  • A supportive and friendly team environment with a focus on personal and professional development
  • The opportunity to work in a stable and growing company with future-oriented IT solutions

Hiring Process:

  • First interview: discussing experience, skills, and suitability for the position
  • Trial day: practical assessment to check suitability in the real work environment
  • Final decision: if both parties agree, the hiring takes place

Location: Simmern (60km from Mainz/Wiesbaden) (Hybrid)