Ihcm Domain Expert

hace 1 semana

Barcelona, Barcelona, España Automatic Data Processing, Inc. A tiempo completo

**Job Summary:**

We are seeking a highly skilled Domain Specialist to join our team at Automatic Data Processing, Inc. This role will play a key part in supporting our Sales and Business Consulting teams by providing in-depth technical expertise in specific domain or product areas.

**Key Responsibilities:**

* Provide technical expertise to Sales and Business Consulting teams, ensuring they have accurate and timely information to support their work.

* Partner with APLs, sales and Business Consulting associates to review deal strategy and provide technical knowledge to ensure proposed solutions are aligned with customer needs and product capabilities.

* Support the introduction of new products, features, or internal processes by developing communication strategy and training materials, providing presentations and supporting the transition for Business Consultants and Sales.

* Consistently spread knowledge across the organization and enable sales reps and BCs to deliver a "One ADP" experience for all clients and prospects.

* Manage and update database of questions and answers used for RFx responses in the domain of focus.

* Analyze internal and external datasets with sales performance data, market trends, product usage metrics, identified product gaps, and more, to support sales and pre-sales strategy and identify opportunities for growth and efficiency gains.

* Stay up to date on market trends and ADP's competitive intelligence materials to identify alternatives to remain competitive.

* Provide actionable recommendations to the Business Consulting leadership based on data-analysis, helping shape the BC organization strategy.

* Work directly with prospects alongside Business Consultants when highly specialized product knowledge is required to address complex technical challenges, solution designs, or product-specific inquiries.

* Collect and organize voice of sales data, capturing firsthand feedback from prospects when in client-facing activities or reviewing gaps reported by Business Consultants when otherwise, with special focus on new offerings.

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