Global Beauty Services Liaison in Lisbon, Portugal
hace 2 semanas
Your responsibilities as a Global Beauty Services Liaison will be multifaceted:
Key Responsibilities- Effectively manage consumer requests and complaints through various communication channels.
- Provide exceptional customer service, product advice, and beauty solutions in a timely and professional manner.
- Maintain strong relationships with other departments to redirect related cases and issues accordingly.
In order to succeed in this role, you must possess the following skills, qualifications, and qualities:
Required Skills and Qualifications- Exceptional communication skills, demonstrating empathy and a keen focus on ensuring customer satisfaction.
- A demonstrated customer-centric approach, problem-solving abilities, and collaborative mindset.
- Proficiency in the German language (C1 level) and English language (B2 level).
- Solid IT skills, including proficiency in utilizing reporting tools for customer interactions.
- Flexibility to work varied shifts and willingness to learn digital and social media platforms.
We offer a comprehensive compensation package that includes:
Compensation Package- Salary: 1300-1400€ gross/month (excluding accommodation), or 950-1100€ gross/month (including free accommodation and bills). Compensation during training period: 50% of hourly wages (lower taxes).
Additional benefits for international candidates include reimbursement of initial flight expenses after 9 months, airport pick-up, and yearly two-way flight tickets back to their home country within the EU. You'll also receive help with paperwork, opening a bank account, and enjoying free Portuguese lessons, cooking classes, sports activities, and social events organized by our company.
This is a long-term fixed term contract, renewable every year, with full-time working hours of 40 hours per week, Monday to Sunday, with a rotational schedule (8:00-20:00). Join our dynamic team at Blu Selection, where you can grow your career and become part of an international organization with talents from over 80 nationalities worldwide.
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